Summary
Work History
Education
Skills
Languages
Timeline
Generic

Wendy Hernandez

Claremont,NC

Summary

Personable Medical Assistant balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Work History

Receptionist

Modern Nissan Hickory
Hickory, NC
09.2023 - Current
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Education

Associate of Applied Science - Certified Medical Assistant

Catawba Valley Community College
Hickory, NC
12-2023

Skills

  • Patient Scheduling
  • Understands Medical Procedures
  • Fluent in Spanish
  • Communicating With Patient Families
  • Stocking Supplies
  • CPR
  • Customer Service

Languages

Spanish
Native/ Bilingual

Timeline

Receptionist

Modern Nissan Hickory
09.2023 - Current

Associate of Applied Science - Certified Medical Assistant

Catawba Valley Community College
Wendy Hernandez