Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Hogan

Boiling Springs,SC

Summary


Driven, Hard working individual focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 20+ years' experience in Banking Industry.

Overview

12
12
years of professional experience

Work History

Relationship Manager

First Horizon Bank
Boiling Springs, SC
04.2019 - Current
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Generated new business and referral clients in partnership with financial advisors and branch team.
  • Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
  • Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.

Teller Supervisor

First Horizon Bank
Boiling Springs, SC
12.2010 - 04.2019
  • Examined tellers' reports of daily transactions for accuracy.
  • Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Counted cash drawers and made bank deposits.
  • Promoted bank's products and services by consistently cross-selling to customers.
  • Researched and resolved customer issues on personal savings, checking and line of credit accounts.
  • Purchased and maintained office supply inventories while adhering to budgeting practices.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Conducted regular proof work and followed up on chargebacks and deposit corrections.

Education

Graduated -

Chesnee High School
Chesnee, SC

Health Unit Coordination

Spartanburg Community College
Spartanburg s

Skills

  • Sales Reporting
  • Product Recommendations
  • Microsoft Windows
  • Prioritizing and Planning
  • Critical Thinking
  • Microsoft Outlook
  • Operational Reporting
  • Regulatory Compliance
  • Proactive and Focused
  • Customer Service
  • Overcoming Objections

Timeline

Relationship Manager

First Horizon Bank
04.2019 - Current

Teller Supervisor

First Horizon Bank
12.2010 - 04.2019

Graduated -

Chesnee High School

Health Unit Coordination

Spartanburg Community College

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