Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Wendy Ibanez
Fort Myers,Florida
Work Preference
Summary
Retail professional proven in driving sales, enhancing customer satisfaction, leading teams, fostering collaborative environment, skilled in inventory management, staff training, reliable and results-focused, always ensuring operational excellence.
Overview
28
28
years of professional experience
Work History
Manager / Head Instructor
SW Florida All Around Equestrian
Fort Myers, Florida
10.2022 - Current
- Supervised daily operations and facility maintenance. Customer support. Managed inventory of supplies.
Store Manager
Butterfly Beach
Sanibel Island, Florida
08.2020 - 09.2022
- Completed point of sale opening and closing procedures, analyzed sales data to identify trends, maintained a clean and organized store appearance enhancing shopping experience. Hired and coached sales associates in product specifications, selling techniques, loss prevention strategies, increasing store performance and customer satisfaction ratings.
General Manager
Perkins Restaurant & Bakery
Bonita Springs, Florida
12.2018 - 05.2020
- Oversaw budgeting and financial management to achieve cost control and revenue targets. Collaborated with vendors.
Event Coordinator / Head Trainer
Tulsa Riding Club
Tulsa, Oklahoma
08.2008 - 10.2018
- Improved marketing to attract new customers and promote business. Coordinated logistics for events.
Bartender Shift Manager
Bourbon Street Cafe
Tulsa, OK
06.2004 - 08.2008
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
Assistant Store Manager
Bakers Shoe Store
Fort Myers, Florida
06.1998 - 05.2004
- Assisted the Store Manager in analyzing sales data to identify trends and improve store performance and client satisfaction.
Education
Sociology
Edison College
Fort Myers, Florida05-2000
Skills
Customer service
Team leadership
Time management
Decision-making
Cash management
Inventory control
Complaint resolution
Visual merchandising
Strategic selling
Quality assurance
Relationship selling
Loss prevention
Timeline
Manager / Head Instructor
SW Florida All Around Equestrian
10.2022 - Current
Store Manager
Butterfly Beach
08.2020 - 09.2022
General Manager
Perkins Restaurant & Bakery
12.2018 - 05.2020
Event Coordinator / Head Trainer
Tulsa Riding Club
08.2008 - 10.2018
Bartender Shift Manager
Bourbon Street Cafe
06.2004 - 08.2008
Assistant Store Manager
Bakers Shoe Store
06.1998 - 05.2004
Sociology
Edison College