Wendy Iragorri
Norwalk,CA
Summary
CSEC Wraparound Training IFCCS Training HIPPA Privacy Share Core Practice Model Emphasis on Underlying Needs (DMH 6 HR) CFT Module –Preparing for CFT (DMH 3HRS) 2 Day Parent Partner training Underlying needs: Strengths/ Needs-Based services crafting approach (DMH 4HR) Prevent the Eruption: Trauma Informed De-Escalation strategies (DMH 3HRS) Responding to the Trauma of Commercially Sexually Exploited Children & Youth (8hr) Trauma Informed Lens in Wraparound California Wraparound Standard Training Harm Reduction Strategies For Working with CSEC Creating Effective Team: Understanding the role as a member of a team (DMH 6HR) Understanding DMH Documentation/Collaboration Documentation Health Records System (e.g., Exym) Professional Boundaries Live Cultural Competency & Humility. Devoted Parent Partner successful in mentoring, educating and guiding parents through child welfare processes in order to support reunification goals. Familiar with IEP planning, stress management techniques and collaborative problem-solving. Knowledgeable family support professional enthusiastic about helping individuals learn coping mechanism, behaviors and procedures to more effective parents. Experienced in case management, meeting planning and multi-disciplinary collaboration. Highly trained, diligent and conscientious. Expertise includes coordinating community program resources and necessary referrals to support parent and family needs. Excellent peer coaching, communication and relationship-building skills. Caring, compassionate and hardworking. Well-versed in court and child welfare systems and processes. Highly supportive and motivated to help families. Good documentation, planning and problem-solving abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative position. Ready to help team achieve company goals. Reliable employee seeking administrative position. Offering excellent communication and good judgment. Superb parent partner strongly emphasizing domestic violence education and prevention.
Overview
8
8
years of professional experience
Work History
Parent Partner
Uplift Family Services
Lynwood, CA
01.2020 - Current
- Wraparound/ IFCCS Parent Partner]
- Work as part of multi-disciplinary team
- Participate in Child and Family Team (CFT) Planning meetings
- Support parents/caregivers by listening to them and working to enhance communication between parents/caregivers and treatment team in improving CFT plan
- Works closely with Facilitator and Child & Family Specialist to facilitate implementation of the child/family Plan of Care, Safety Plan, Crisis Plans and Client Care Coordination Plan
- Meet parents/caretakers in community, in home or wherever is convenient for family
- Facilitate self-help parent support groups
- Promote caretaker/parent voice in planning, implementation and evaluation of services delivered in Wraparound program
- Help educate parents/caregivers on how to advocate for themselves and their families
- At parent’s request and for purpose of providing support and/or advocacy, attend court appearances such as dependency or delinquency hearings (or any other court hearing as appropriate), Individualized Educational Plan (IEP’s) or other meetings as appropriate
- Participates in Child and Family Team meetings, provide direct services to children, adolescents and their families as identified in Child and Family Plan of Care
- Provide intensive crisis intervention services as needed to children or their families under direction and guidance from Facilitator, Psychiatrist and/or Supervisor
- Provide positive role model and assists caretakers in development of necessary daily living skills and competencies that are required to successfully live and maintain family in community
- Documenting all services to be billed to LAC-DMH and services to be attributed to LAC – DCFS
- Documentation is to be completed and submitted within 24 hours
- Assists Facilitator by completing CFT matrix during CFT meetings
- This may include translation activities
- On ongoing basis, complete all case documentation, outcomes study and other paperwork within prescribed time frames
- Attend intra /inter agency meetings and trainings as scheduled.
- Coordinated and managed agency referrals to get parents additional resources.
- Completed frequent visits to family homes to check on progress.
- Scheduled and attended family and individual meetings to set family goals and achievement plans.
- Helped parents developing coping skills and plans for routine and crisis situations.
- Utilized experience in child welfare system to better serve parents.
- Modeled appropriate parenting techniques to help parents improve skills.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Parent Partner
Crittenton services
Norwalk, CA
07.2019 - 01.2020
- Wraparound/ IFCCS Parent Partner]
- Work as part of multi-disciplinary team
- Participate in Child and Family Team (CFT) Planning meetings
- Support parents/caregivers by listening to them and working to enhance communication between parents/caregivers and treatment team in improving CFT plan
- Works closely with Facilitator and Child & Family Specialist to facilitate implementation of child/family Plan of Care, Safety Plan, Crisis Plans and Client Care Coordination Plan
- Meet parents/caretakers in community, in home or wherever is convenient for families
- Facilitate self-help parent support groups
- Promote caretaker/parent voice in planning, implementation and evaluation of services delivered in Wraparound program
- Help educate parents/caregivers on how to advocate for themselves and their families
- At parent’s request and for purpose of providing support and/or advocacy, attend court appearances such as dependency or delinquency hearings (or any other court hearing as appropriate), Individualized Educational Plan (IEP’s) or other meetings as appropriate
- Participates in the Child and Family Team meetings, provide direct services to children, adolescents and their families as identified in the Child and Family Plan of Care
- Provide intensive crisis intervention services as needed to children or their families under the direction and guidance from the Facilitator, Psychiatrist and/or Supervisor
- Provide a positive role model and assists caretakers in development of necessary daily living skills and competencies that are required to successfully live and maintain the family in the community
- Documenting all services to be billed to LAC-DMH and services to be attributed to LAC – DCFS
- Documentation is to be completed and submitted within 24 hours
- Assists the Facilitator by completing CFT matrix during the CFT meetings
- This may include translation activities
- On an ongoing basis, complete all case documentation, outcomes study and other paperwork within prescribed time frames
- Attend intra /inter agency meetings and trainings as scheduled.
- Coordinated and managed agency referrals to get parents additional resources.
- Completed frequent visits to family homes to check on progress.
- Scheduled and attended family and individual meetings to set family goals and achievement plans.
- Helped parents developing coping skills and plans for routine and crisis situations.
- Utilized experience in child welfare system to better serve parents.
- Modeled appropriate parenting techniques to help parents improve skills.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Cashier Sales Associate
TURNER'S OUTDOORSMAN
Norwalk, Ca
09.2012 - 04.2017
- Started my own business selling online
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion
- Worked as a team member to provide the highest level of service to customers
- Built customer confidence by actively listening to their concerns and giving appropriate feedback
- Answered customers' questions and addressed problems and complaints in person and via phone
- Maintained friendly and professional customer interactions
- Communicated information to customers about product quality, value and style
- Responsible for purchasing, marketing, photography, shipping, accounting, customer service, and maintaining website
- Answering a high volume of Calls a day
- Return customer phone calls providing sufficient answers to questions
- Perform clerical work such as typing documents printing copying faxing etc
- Set up meetings and appointments with customers or venders
- Enter customer and client information into computer system for easy reference
- Place orders for necessary inventory and office items
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Stock Room Associate
MACY'S
Downey
02.2012 - 11.2012
- Maintains staff by recruiting, selecting, orienting and training employees
- Maintaining a safe, secure environment, developing personal growth opportunities
- Accomplishes staff results by communicating job expectations
- Identifying and evaluating trends and opinions
- Accomplishes financial objectives
- Maintain a list of inventory
- Completed stock order is a managed inventory levels
- Loaded and unloaded merchandise using a ladder and pallet jack
- Organize store merchandise racks by size style and color
- Worked as a team member to provide the highest level of service to customers
- Verified that all merchandising standards were maintained on a daily basis
- Contributes to team effort by accomplishing related results as needed
- Maintain quality service by enforcing quality and customer service standards.
Education
CERTIFIED : ADMINISTRATIVE ASSISTANT] - undefined
Infotech Career College
2009
Skills
- Patient Documentation
- Legal Standards
- Psychosocial Assessments
- Parent Outreach
- Networking Abilities
- Community Outreach Programs
- Staff Meetings
- Counseling Services
- Crisis Situations
- Member Services and Support
- Behavioral Health
- Family Reunification
- Behavior Modeling
- Mental Health Support
- Dynamic Communication Skills
- Constructive Feedback
- Life Support Technique Skills
- Case Notes
- Life Skills Education
- Mental Health Assessments
- Functional Behavioral Assessments (FBA)
- Organization and Prioritization Skills
- Program Operations
Languages
Spanish
Native or Bilingual
Timeline
Parent Partner
Uplift Family Services
01.2020 - Current
Parent Partner
Crittenton services
07.2019 - 01.2020
Cashier Sales Associate
TURNER'S OUTDOORSMAN
09.2012 - 04.2017
Stock Room Associate
MACY'S
02.2012 - 11.2012
CERTIFIED : ADMINISTRATIVE ASSISTANT] - undefined
Infotech Career College
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