Wendy Irons
La Vernia,TX
Summary
Dynamic professional with a proven track record in design and sales. Excelled in client relations and adaptive design, enhancing project success rates. Skilled in Microsoft Office and adept at fostering client relationships, demonstrating exceptional interpersonal and organizational abilities. Achieved seamless project executions by leveraging industry knowledge and a keen eye for detail.
Overview
17
17
years of professional experience
Work History
Designer/Owner
IN Studio Design
08.2018 - Current
- Work with both new build and remodel clients throughout the design process starting at project inception through to completion
- Make design selections based on project scope and budget
- Compile quotes from vendors and place orders for design materials, paying attention to project timelines and any supply chain issues
- Coordinate closely with Project Managers and the trades to ensure a smooth construction process
Sales Rep
Marazzi Tile & Stone
10.2015 - 06.2018
- Conduct weekly sales calls - includes servicing existing customer as well as calling on potential clients
- Conduct area market analysis of top accounts - to include Interior Designers, top Contractors and top Builders (Custom and Production)
- Research area market product data to determine best product mix and sales strategy
- Conduct client follow-ups via personal visits, phone calls and/or emails.
- Establish and maintain client files
- Continuous follow up on client programs and projects
- Provide product knowledge seminars to clients
Design Center Coordinator
Marazzi Tile & Stone
06.2014 - 10.2015
- Coordinate events and be the liaison between all SSCs and local trade associations (ASID, IIDA, AIA, HBAs, etc.)
- Develop and maintain "Calendar of Events" for all central SSCs
- Plan and staff our participation in regional trade shows
- Implement cohesive market approach for all SSCs
- Ensure all showrooms have up to date displays, current tile offerings and marketing materials
- Train new design hires
- Assist San Antonio showroom designer, as necessary
Showroom Designer
Marazzi Tile & Stone
04.2013 - 06.2014
- Assists custom builders/designers/architects in spec home selections and designs
- Runs the daily operations of the showroom
- Meets and greets all showroom visitors
- Educates and assists clients on products and supplies
- Sets appointments for in-depth client consultations/selection of Marazzi products
- Became an active member (through Marazzi) of local trade organizations (ie: HBAs, ASID, etc.)
- In charge of ordering, stocking, tracking all samples, marketing materials (brochures, specifier kits, sample boards) and displays
- Accompany outside sales staff to PK training and trade shows
- Maintains database (custom builders/designers/architects) for newsletter and various other marketing materials
Showroom Mgr/Project Mgr/Designer
The Water Closet
03.2008 - 08.2010
- Fostered client relationships through my designs, interpersonal skills and my attention to details
- Managed and maintained a 1500 square foot bath and tile showroom
- Coordinator/contact for vendors, suppliers and contractors
- Vast experience with high stress budgetary and deadline restraints
- Coordinated with clients/vendors/builders on projects of various sizes from conception to completion
- Experience and proficiency with client presentations and proposals
- Excellent team and interpersonal skills at all levels
- Set up and maintained all designer training of new or existing products
Education
Bachelor of Business Administration - Marketing
University of Texas
San Antonio12-2012
Certificate in Residential Interior Design -
St. Mary's University
San Antonio06-2002
Skills
- Design
- Sales
- Construction
- Client Presentations
- Client Relations
- Tile
- Microsoft Office
- Product ordering
- Interior Furnishings
- Space planning
- Accounting/banking
Accomplishments
ASID Texas Chapter Nova Award winner 2016
President's Club Award 2017 Daltile April 2017
One of two Marazzi sales reps, nationwide, to exceed budget & margin goals for the year
Affiliations
Member NKBA
Financial Chair - ASID San Antonio Design Community 2015-2017
Co-Chair Pinnacle of Design Awards - ASID San Antonio Design Community 2015 & 2016
Timeline
Designer/Owner
IN Studio Design
08.2018 - Current
Sales Rep
Marazzi Tile & Stone
10.2015 - 06.2018
Design Center Coordinator
Marazzi Tile & Stone
06.2014 - 10.2015
Showroom Designer
Marazzi Tile & Stone
04.2013 - 06.2014
Showroom Mgr/Project Mgr/Designer
The Water Closet
03.2008 - 08.2010
Bachelor of Business Administration - Marketing
University of Texas
Certificate in Residential Interior Design -
St. Mary's University
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