Wendy J. Neal
LA
Summary
Experienced professional in the food industry with extensive knowledge and skills gained as a sauté chef at Cajun Lady and a grill cook at Big Al's. I am pursuing an Addiction Counseling Degree and seeking a position to utilize my culinary expertise. A strong work ethic and unwavering loyalty make a valuable team addition. Bring energy, adaptability, and exceptional leadership and organizational abilities. Understanding of business operations and financial management, coupled with strategic planning and team coordination skills, drive growth and efficiency while fostering a positive workplace culture.
Overview
32
32
years of professional experience
Work History
Painter
Chad Silva Home Renovations
12.2022 - Current
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
- Reduced waste materials by accurately estimating paint quantities needed for each job.
Caregiver
Self-Employed Caregiver
08.2016 - 08.2022
- Contact: Deborah Smith
- (423)241-0550
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Manager
Super Suds and Auto Spa
04.2012 - 07.2014
- Company Overview: Store Manager
- Store Manager
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Developed detailed plans based on broad guidance and direction.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Material Coordinator
Houma Industries
08.2009 - 08.2011
- Company Overview: Material Coordinator
- Material Coordinator
- Managed receiving operations and proper storage of incoming materials.
- Facilitated clear communication between departments regarding material needs and availability.
- Managed hazardous materials according to safety regulations, ensuring a safe work environment for all employees.
- Optimized material flow by implementing efficient inventory management systems.
- Adhered to all safety protocols and standards when operating equipment such as overhead cranes and forklifts.
- Trained new team members on proper procedures for handling, storing, and organizing materials within the facility.
- . Improved warehouse space utilization by reorganizing storage areas according to demand patterns.
- Maintained accurate records, enabling better tracking and forecasting of material requirements.
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
- Developed strong relationships with vendors to ensure consistent supply chain performance.
- Analyzed historical material usage data to predict future needs, contributing to more strategic planning and budgeting.
- Assisted in development of recycling program for unused materials, supporting environmental sustainability efforts.
- Established system for tracking material warranties and returns, reducing costs associated with defective goods.
- Implemented safety protocols for material handling, significantly reducing workplace accidents.
- Played key role in project that was completed ahead of schedule by ensuring materials were delivered as planned.
- Liaised between production and procurement teams, smoothing out communication for faster problem resolution.
- Resolved delivery discrepancies, maintaining strong relationships with suppliers and ensuring compliance with contractual obligations.
- Coordinated with suppliers for timely delivery of materials, ensuring uninterrupted production schedules.
- Reviewed building plans and zoning permit applications to verify compliance with requirements such as bulk, placement and parking ratios.
Warehouse Supervisor
A&B Valve and Piping
08.2002 - 09.2004
- Company Overview: Warehouse Supervisor and On-call sales
- Warehouse Supervisor and On-call sales
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Kept detailed records of inventories and merchandise inventory transactions.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Managed merchandise inventory transactions.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Supported production workers in meeting goals without compromising safety and compliance.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
- Assigned tasks to team members to complete within designated time frames.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Resolved conflicts between team members and addressed complaints or grievances.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Developed and implemented strategies to improve team productivity and efficiency.
- Determined staffing needs, developing schedules to staff all shifts.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Met or exceeded production goals and objectives by following strict procedures.
- Monitored production levels and implemented measures to increase output.
Safety Coordinator
Chet Morrison
01.1993 - 03.1995
- Company Overview: Human Resources and Safety
- Human Resources and Safety
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Recognized, documented, and advised on removal of hazards.
- Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
- Led emergency response drills, ensuring staff readiness for various emergencies including fires, chemical spills, and medical crises.
- Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
- Evaluated incident reports, determining root causes and implementing preventive measures to avoid recurrence.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Conducted investigations into incidents and reported on findings.
- Enhanced workplace safety by conducting thorough risk assessments and implementing corrective actions.
- Created an open line of communication between employees and management regarding safety concerns, fostering a collaborative approach to problemsolving.
- Developed Lockout/Tagout protocols specific to each piece of machinery within the facility as per OSHA guidelines.
- Reduced accident rates through the development and implementation of effective safety training programs.
- Implemented hazard communication programs for chemical handling/storage procedures, maintaining MSDS records for easy access by employees during emergencies or routine operations.
- Managed worker''s compensation claims process, expediting cases and minimizing costs associated with work-related injuries.
- Conducted safety audits and investigated plant quality issues.
- Organized Safety Committee meetings regularly to discuss updates on ongoing initiatives while actively involving employees in decision-making processes related to health & safety matters.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Responded to any emergencies as instructed and with utmost efficiency.
- Investigated incidents, determining root causes and implementing corrective actions.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
Education
Bachelor of Science - Psychology w/ concentration in Substance Abuse
Southern New Hampshire University
Manchester, NH09-2026
Bachelor of Science - Human Services
Post University
Waterbury, CT01.2024
High School -
South Terrebonne High School
01.1995
Skills
- Time Management
- Problem-Solving
- Critical Thinking
- Adaptability
- Organizational skills
- Training Others
- Excel in a fast-paced work environment
- Ability to learn
- Attention to detail
- Strong work ethic
- Indoor and outdoor painting
- Exterior painting
- Effective multitasking
- Problem-solving
- Safety awareness
- Self-directed and motivated
- Time management
- Paint mixing
- Team collaboration
- Punctual and dependable
- Hand and power tools
- Caulking and crack filling
- Touch-up painting
- Quality assurance
- Power and hand tools
- Creative thinking
- Excellent communication
- Customer service
- Customer needs assessment
- Basic carpentry
- Computer literate
- Project management
- Finishing techniques
- Issue resolution
- Scheduling
- Scope of work planning
- Equipment troubleshooting
- Inventory control
- Respirator use
- Blueprints analysis
- Acrylic painting techniques
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Workplace cleanliness
- Warehouse operations
- Shipping and receiving
- Teamwork and collaboration
- Equipment safety
- Warehouse safety
- Truck loading and unloading
- Pallet jack operation
- Material packaging
- Material identification
- Pick ticket orders
- Inventory management
- Materials management
- Shipping documentation
- Pulling and staging
- Paperwork completion
- OSHA compliance
- PPE policy adherence
- Incident reporting
- Warehouse management
- Stock management
- Quality assurance inspections
- OSHA guidelines
Timeline
Painter
Chad Silva Home Renovations
12.2022 - Current
Caregiver
Self-Employed Caregiver
08.2016 - 08.2022
Manager
Super Suds and Auto Spa
04.2012 - 07.2014
Material Coordinator
Houma Industries
08.2009 - 08.2011
Warehouse Supervisor
A&B Valve and Piping
08.2002 - 09.2004
Safety Coordinator
Chet Morrison
01.1993 - 03.1995
High School -
South Terrebonne High School
Bachelor of Science - Psychology w/ concentration in Substance Abuse
Southern New Hampshire University
Bachelor of Science - Human Services
Post University
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