Wendy Johnson

• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Completed clerical tasks such as filing, copying and distributing mail.
• Interacted with customers by phone, email or in-person to provide information.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Delivered clerical support by handling range of routine and special requirements.
• Administered medications to animals in treatment and documented changes in condition.
• Answered owner animal health questions and advised on best care practices.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
• Processed new patients and updated client records with key information using standardized registration systems.
• Collected patient biopsies and blood samples for laboratory analysis.
• Aided veterinary surgeon with Spay/Neuter surgeries and procedures.

● Prepared and reviewed records and consent forms. Office procedures, communication with clients, typing, computer skills, scheduled and confirmed appointments. ● Organization/multitasking skills

● Some basic accounting skills

● Placing orders with drug/product representatives. ●Restrained and stabilized animals during examination and treatment to prevent injuries.

● Prepared and labeled medications and instructed client on administration.

● Assisted with physical examinations and recorded weight, temperature and other vitals.

● Monitored vital signs and notified veterinarian of changes.

● Administered and monitored anesthesia for operations. ●Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals

● Prepared and reviewed records and consent forms. ●Office procedures, communication with clients, typing, computer skills, scheduled and confirmed appointments. ● Organization/multitasking skills.

●Restrained and stabilized animals during examination and treatment to prevent injuries.

● Prepared and labeled medications and instructed client on administration.

● Assisted with physical examinations and recorded weight, temperature and other vitals.

● Monitored vital signs and notified veterinarian of changes.

● Administered and monitored anesthesia for operations. ●Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.

● Operated anesthesia, oxygen and monitoring equipment.

●Sternal and lateral recumbency restraint

● IM/SQ agent induction

● Gram-stained slide preparation

● Pre-anesthetic preparation ● Spay and neuter surgeries ● Explaining treatment ● Monitoring recovery

● Ear cleaning ● Dentistry

● Scheduled and confirmed appointments.

● Answered phone calls, provided information to callers and connected callers to appropriate people.

● Greeted incoming patients and verified paperwork to manage smooth intake processes.

● Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

● Pulled and organized requested documentation.

●Handled payment processing and provided customers with receipts and proper bills and change.

● Maintained front office cleanliness and organized supplies to increase task productivity. .