Wendy Johnson
Blythewood,SC
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
7
7
years of professional experience
Work History
Receptionist
Providence Family Practice
Columbia, SC
12.2016 - 02.2024
- Scheduled and confirmed appointments and meetings for management team.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Developed and maintained a filing system for essential documents, improving office organization.
- Coordinated travel arrangements and accommodations for staff and visiting guests.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Monitored office supplies inventory and placed orders when necessary.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Responded to inquiries from internal staff members regarding office operations.
- Performed data entry tasks into various computer systems accurately and promptly.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Scheduled appointments for clients, customers, and other visitors.
- Sorted incoming mail and directed to correct personnel each day.
Education
Associate of Science -
Midlands Technical College
West Columbia, SCSkills
- Data Entry
- Project Coordination
- Office Management
- Scheduling
- File Management
- Clerical Support
References
References available upon request.
Timeline
Receptionist
Providence Family Practice
12.2016 - 02.2024
Associate of Science -
Midlands Technical College
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