Wendy Johnson
Palatine,Illinois
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
37
37
years of professional experience
Work History
International Region Leader, International Market Development
College of American Pathologists
06.2015 - Current
- Lead market development for large territory to promote laboratory quality programs and services
- Engage new customers and foster development of existing customers.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Supervise one team member located in Germany.
- Trained employee on laboratory quality programs and assigned duties.
- Identified team weak points and implemented corrective actions to resolve concerns.
Manager, International Customer Support
College of American Pathologists
04.2009 - 06.2015
- Leads department to provide support for international customers, manage logistics for weekly shipments and manage export compliance activities.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing four employees to maximize team agility and performance.
Supply Management Specialist, Purchasing
College of American Pathologists
01.2006 - 01.2009
- Managed complex suppliers and complex purchasing projects to achieve defined goals.
- Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
- Documented physical supply chain processes such as workflows, cycle times, position responsibilities and system flows.
- Negotiated prices and terms with suppliers, vendors and freight forwarders to drive annual savings across a $50M spend.
Senior Technical Buyer, Purchasing
College of American Pathologists
01.2001 - 01.2006
- Managed buying and contracting activities for 5 larger suppliers and 3 complex processes.
- Mentored junior buyers in their professional development journey, sharing knowledge and expertise while nurturing a strong talent pipeline within the department.
- Collaborated with cross-functional teams to identify cost-saving opportunities in sourcing and procurement processes.
- Participated in industry conferences and seminars to stay updated on best practices in procurement management, continually driving innovation within the team.
Technical Buyer, Purchasing
College of American Pathologists
01.1998 - 01.2001
- Identified and developed suppliers of biological specimens for proficiency testing programs.
- Developed requirements, analyzed proposals, qualified materials and selected competitive suppliers
- Identified cost savings opportunities through internal and external process improvement.
- Additional responsibilities included procurement of software, utilities and communication services.
Buyer, Purchasing
College of American Pathologists
01.1995 - 01.1998
- Responsible for maintenance, repair and operations (MRO) purchasing
- Participated in Oracle system initial implementation for the purchasing module and integration with accounts payable.
Assistant, Purchasing
College of American Pathologists
05.1993 - 01.1995
- Provided department support and participated in limited buying activities.
Senior Reports Coordinator, Proficiency Testing
College of American Pathologists
08.1989 - 05.1993
- Coordinated production cycle for data summary reports and evaluations for assigned products.
Accounts Administrator, Membership
College of American Pathologists
07.1987 - 08.1989
- Coordinated dues payment cycle and membership database administration.
Education
Master of Business Administration -
06.2010
Bachelor of Science -
12.1985
Skills
- Motivating Teams
- Influencing Others
- Continuous improvements
- Coaching abilities
- Process Improvement
- Visionary Thinking
- Incidents management
- Recruitment and hiring
- Equipment Troubleshooting
Timeline
International Region Leader, International Market Development - College of American Pathologists
06.2015 - Current
Manager, International Customer Support - College of American Pathologists
04.2009 - 06.2015
Supply Management Specialist, Purchasing - College of American Pathologists
01.2006 - 01.2009
Senior Technical Buyer, Purchasing - College of American Pathologists
01.2001 - 01.2006
Technical Buyer, Purchasing - College of American Pathologists
01.1998 - 01.2001
Buyer, Purchasing - College of American Pathologists
01.1995 - 01.1998
Assistant, Purchasing - College of American Pathologists
05.1993 - 01.1995
Senior Reports Coordinator, Proficiency Testing - College of American Pathologists
08.1989 - 05.1993
Accounts Administrator, Membership - College of American Pathologists
07.1987 - 08.1989
Lake Forest Graduate School of Management - Master of Business Administration,
Illinois State University - Bachelor of Science,
Similar Profiles
Janice TaylorJanice Taylor
Senior Manager, Customer Data Management at College of American Pathologists (CAP)Senior Manager, Customer Data Management at College of American Pathologists (CAP)
Stanislav BaranovStanislav Baranov
Histology Supervisor at Regional PathologistsHistology Supervisor at Regional Pathologists
A.U. Sai ABHISHEKA.U. Sai ABHISHEK
Country Head - B2B Sales & Development at North American Business College Of Languages & Sciences, NAB CollegeCountry Head - B2B Sales & Development at North American Business College Of Languages & Sciences, NAB College