Wendy Johnston
Thornton,NH
Summary
Well-qualified Realtor with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
33
33
years of professional experience
Work History
Real Estate Agent
Alpine Lakes Real Estate
Campton Lower Village, NH
08.2018 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Advertised client properties through websites, social media and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Presented purchase offers to sellers for consideration.
Assistant General Manager
Black Mountain Burger Company
Lincoln, NH
09.2014 - 07.2022
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Title Clerk
Meredith Ford
Plymouth, NH
03.2012 - 11.2014
- Entered title and vehicle information into database.
- Received and processed paperwork for titles, new license plates and renewals.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Organized and prepared tax and title documents to transfer ownership of property.
Dining Room Manager
Sunset Grill
Campton , NH
12.1996 - 02.2014
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Implemented training program for front of house staff to maintain high standards of customer service.
- Designed overall floorplans and coordinated modifications for events and special reservations.
- Took special reservations and planned restaurant accommodations with kitchen and front of house staff.
- Motivated staff to perform at peak efficiency and quality.
Sales Manager
Golden Eagle Lodge
Waterville Valley , NH
08.2010 - 01.2012
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Education
High School Diploma -
Plymouth Regional High School
Plymouth, NH06.1987
Skills
- Referral Coordination
- Purchase Agreement Writing
- Cash Register Operations
- Dining Room Management
- Job Assignments
- Food Safety and Quality
- Customer Relations
- Restaurant Operation
Affiliations
Central NH Snowmobile Club Member
National Night Out Member
Former Thornton Central School School Board Member
Town of Thornton Cemetary Trustee
Former VP of Thornton Central School PTA
Additional Information
New Hampshire Notary
New Hampshire Justice of Peace
Timeline
Real Estate Agent
Alpine Lakes Real Estate
08.2018 - Current
Assistant General Manager
Black Mountain Burger Company
09.2014 - 07.2022
Title Clerk
Meredith Ford
03.2012 - 11.2014
Sales Manager
Golden Eagle Lodge
08.2010 - 01.2012
Dining Room Manager
Sunset Grill
12.1996 - 02.2014
High School Diploma -
Plymouth Regional High School
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