Overview
Work History
Skills
Timeline
Generic

Wendy Lamousnery

Stamford

Overview

12
12
years of professional experience

Work History

Driver

Uber
01.2016 - Current
  • Safely and efficiently delivered multiple passengers daily
  • Demonstrated proficiency in navigation, utilizing GPS and other routing apps to determine the best routes
  • Maintained a clean and safe vehicle to enhance the passenger experience
  • Consistently received high ratings from passengers for excellent service

Receptionist

Greystar
04.2021 - 11.2024
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Assisted with special projects assigned by management when required.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Lead Concierge

KABR Group
05.2015 - 04.2021
  • Greets and escorts prospective residents to leasing office
  • Greet and acknowledge all residents and announce all guests
  • Ensure property rules and regulations are consistently enforced
  • Answer internal and external telephone calls
  • Address questions or concerns from prospective or current residents
  • Maintain accurate records of incoming and outgoing packages
  • Assists maintenance team by processing work orders and ensure they are completed timely and accurately
  • Assist in scheduling and ensuring that all shifts are covered at the start and end of each work shift

Concierge

TRIO Properties, LLC
05.2015 - 09.2018
  • Conducted regular inspections of lobby areas to ensure cleanliness is maintained.
  • Trained new staff members on proper policies and procedures related to customer service delivery.
  • Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.

Concierge

RMS Companies
06.2013 - 05.2015
  • Proactively created a welcoming environment by greeting guests/residents upon arrival/departure
  • Manage visitor entry, coordinate maintenance, and ensure safety compliance
  • Resolve tenant issues promptly, enhancing resident satisfaction and trust
  • Efficiently handle deliveries and security, maintaining accurate logs
  • Serve as primary contact for residents, providing empathetic solutions
  • Foster strong tenant relationships, facilitating effective communication

Skills

  • Load monitoring
  • Passenger transportation
  • Delivery pickup
  • Daily logging
  • Commercial driving
  • Conflict resolution

Timeline

Receptionist

Greystar
04.2021 - 11.2024

Driver

Uber
01.2016 - Current

Lead Concierge

KABR Group
05.2015 - 04.2021

Concierge

TRIO Properties, LLC
05.2015 - 09.2018

Concierge

RMS Companies
06.2013 - 05.2015

Similar Profiles

CREATE PROFILE
Wendy Lamousnery