Wendy Lema
New City
Summary
Meticulous and well-trained laboratory team member bringing top-notch expertise in analyzing materials and contributing to successful product development. Solid background boosting quality of production with systematic review and on-going support. Demonstrated knowledge of experimental and practical application strategies.
Overview
8
8
years of professional experience
Work History
Analytical Lab Technician
Nice-Pak
05.2024 - Current
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Assisted with preparation of technical reports, data presentation, and protocols.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Interpreted laboratory results to provide technical advice to scientists.
QC Lab Technician
Intercos
04.2022 - 05.2024
- Conducted investigations into non-conforming results utilizing problem solving techniques such as root cause analysis and statistical process control.
- Performed routine sampling, testing and analysis of raw materials, in-process products and finished goods according to established quality control protocols.
- Maintained accurate records of laboratory test data, instrument calibration and other quality assurance activities.
- Adhered strictly to cGMP regulations while performing duties in the lab environment.
- Compiled reports detailing results of tests conducted on samples from production batches or incoming raw materials.
- Participated in internal audits to ensure that quality standards were met throughout the organization.
- Assisted with validation activities for new processes or equipment used in the laboratory setting.
- Analyzed customer complaints related to product quality issues; documented corrective actions taken to prevent recurrence.
- Provided technical support to production staff regarding product specifications, test methods, process controls and product release criteria.
- Trained junior personnel on proper operation of laboratory equipment and best practices for conducting quality control tests.
- Trained and supervised team members on quality control processes and procedures.
- Collaborated with cross-functional teams to address quality issues and improve product quality.
- Collected and analyzed data to create data trend reports.
- Identified quality problems and recommended solutions.
- Ensured that lab cleanliness and safety standards were maintained.
Crew Member
Dunkin Donuts
02.2017 - 01.2022
- Cross-trained in multiple positions within the store as needed.
- Placed orders into POS systems and handled cash and credit transactions.
- Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns.
- Completed all store opening and closing procedures.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
- Followed all safety and security procedures to reduce risks.
- Maintained knowledge of store menus to advertise promotions and limited-time offers.
- Provided customer feedback to management.
Education
Associate in Arts (A.A.) - Marketing
Rockland Community College
Associate in Science (A.A.) - Physical And Natural Sciences
Rockland Community College
SuffernSkills
- Analytical testing
- Laboratory safety
- GMP knowledge
- Equipment maintenance
- Data analysis
- Computer proficiency
- Quality control
- Meticulous record-keeping
- Organizational skills
- Team collaboration
- Time management
- Problem-solving abilities
- Equipment Calibration
Languages
Spanish
Timeline
Analytical Lab Technician
Nice-Pak
05.2024 - Current
QC Lab Technician
Intercos
04.2022 - 05.2024
Crew Member
Dunkin Donuts
02.2017 - 01.2022
Associate in Arts (A.A.) - Marketing
Rockland Community College
Associate in Science (A.A.) - Physical And Natural Sciences
Rockland Community College
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