Wendy Lemmons
Housekeeper / waitress
Dexter,OR
Overview
7
7
years of professional experience
25
25
Food and cocktail server
Work History
Residential Housekeeper
Self Employed Services
08.2019 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.when asked
Food Server/ cocktail server
Family Bistero
Dexter, Oregon
01.2019 - 08.2019
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Cultivated warm relationships with regular customers.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Trained new servers in customer service best practices, elevating overall team's performance.
- Maintained cleanliness and organization in dining area, ensuring welcoming environment for guests.
- Increased repeat business by establishing personal rapport with regular customers.
- Improved customer satisfaction with quick and accurate order taking.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Communicated with guests to record orders and assess needs.
- Maintained accuracy and efficiency when processing sales transactions.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
- Conducted training sessions for new hires on customer service and bar menu knowledge, raising team's performance standards.
Education
GED - General Studies
06.1993
Skills
Meal preparation
Timeline
Residential Housekeeper - Self Employed Services
08.2019 - Current
Food Server/ cocktail server - Family Bistero
01.2019 - 08.2019
Lincoln Way - GED, General Studies