Wendy Lemmons
Housekeeper / waitress
Dexter,OR
Overview
7
7
years of professional experience
25
25
Food and cocktail server
Work History
Residential Housekeeper
Self Employed Services
08.2019 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.when asked
Food Server/ cocktail server
Family Bistero
Dexter, Oregon
01.2019 - 08.2019
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Cultivated warm relationships with regular customers.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Trained new servers in customer service best practices, elevating overall team's performance.
- Maintained cleanliness and organization in dining area, ensuring welcoming environment for guests.
- Increased repeat business by establishing personal rapport with regular customers.
- Improved customer satisfaction with quick and accurate order taking.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Communicated with guests to record orders and assess needs.
- Maintained accuracy and efficiency when processing sales transactions.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
- Conducted training sessions for new hires on customer service and bar menu knowledge, raising team's performance standards.
Education
GED - General Studies
06.1993
Skills
Meal preparation
Kitchen cleaning
Laundry management
Waste disposal
Bathroom cleaning
Deep cleaning expertise
Furniture polishing
Dusting surfaces
Window washing
Maintaining supplies
Pet care assistance
Window cleaning
Vacuuming and sweeping
Cleaning bathrooms
Mopping and sweeping
Residential cleaning
Physically strong
Dusting furniture
Cleaning and organizing
Ordering cleaning supplies
Vacuuming
Sorting and washing laundry
Hardworking
Interior window washing
Timeline
Residential Housekeeper - Self Employed Services
08.2019 - Current
Food Server/ cocktail server - Family Bistero
01.2019 - 08.2019
Lincoln Way - GED, General Studies