Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Wendy Lewis

Southgate,MI

Summary

Detail-oriented Shipping Clerk with strong organizational skills and proven ability to efficiently package and verify shipments. Experienced in managing outbound orders and adapting to various lab processes to support team operations. Committed to maximizing workflow efficiency and ensuring accuracy in all tasks.

Overview

2025
2025
years of professional experience

Work History

Shipping Clerk

Premier Lab
  • Package and ship orders efficiently as they are processed.
  • Receive eyewear shipments and verify job information for accuracy.
  • Pull lenses for production and input them correctly into the system.
  • Manage outbound lenses for anti-glare treatments and track returns.
  • Organize shipping area to maximize workflow efficiency.
  • Adapt quickly by learning various lab processes to enhance team support.

Receptionist

Sealmaster
08.2020 - 08.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Corresponded with clients through email, telephone, or postal mail.

General Manager

Speedway
08.2014 - 07.2023
  • Managed employee reviews, training, and schedules.
  • Managed a diverse team fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by organizing every area of building.
  • Effectively built customer and employee loyalty.

Education

Bachelor of Arts - Business Management

Colorado Technical University
Remote
05.2020

Associate of Arts - Culinary Arts

Henry Ford College
Dearborn, MI
05.2018

Skills

  • Attention to detail
  • Time management
  • Organizational skills
  • Shipping logistics
  • Inventory management
  • Quality assurance
  • Process improvement
  • Team collaboration
  • Data entry
  • Problem resolution

Timeline

Receptionist

Sealmaster
08.2020 - 08.2024

General Manager

Speedway
08.2014 - 07.2023

Shipping Clerk

Premier Lab

Bachelor of Arts - Business Management

Colorado Technical University

Associate of Arts - Culinary Arts

Henry Ford College
Wendy Lewis