Wendy Lezenski
Peabody,MA
Summary
Seasoned Unit Manager with a proven track record at Blueberry Hill Rehabilitation and CareOne at Essex Park, excelling in interdisciplinary collaboration and clinical leadership, Utilization Review and MDS. Spearheaded quality assurance initiatives, significantly enhancing patient care standards. Skilled in DPH and CMS regulations, demonstrating strong clinical judgment and a commitment to excellence.
Overview
12
12
years of professional experience
Work History
Unit Manager
CareOne at Essex Park
03.2019 - Current
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Promoted patient independence by establishing patient care goals and taught and counseled patients, friends and family about medications and self-care skills.
- Coordinated nursing with other services to promote continuity of total regimen of care.
- Protected patients and employees by developing and interpreting infection-control policies and protocols and maintained patient confidence by monitoring confidential information.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed nurses and nursing assistants on 43 sub acute rehab unit by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Unit Manager
Blueberry Hill Rehabilitation and Healthcare Center
04.2016 - 03.2019
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Promoted patient independence by establishing patient care goals and taught and counseled patients, friends and family about medications and self-care skills.
- Coordinated nursing with other services to promote continuity of total regimen of care.
- Protected patients and employees by developing and interpreting infection-control policies and protocols and maintained patient confidence by monitoring confidential information.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed nurses and nursing assistants on 52 bed sub acute rehab unit by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Case Manager/MDS Nurse
Blueberry Hill Rehabilitation and Healthcare Center
02.2015 - 03.2016
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to patients.
- Collaborated with Managed Insurance Companies and provided requested information to ensure appropriate patient care
- Followed CMS guidelines to ensure accurate documentation for minimum data set assessments
- Documented required notification for end of skilled services
- Compiled and submitted medicare appeals per CMS guidelines
- Completed all discharge planning, including referrals for community services as appropriate
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Staff Nurse
Blueberry Hill Rehabilitation and Healthcare Center
09.2012 - 02.2015
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Developed and implemented individualized patient care plans for optimal outcomes.
- Provided quality nursing care for up to 26 sub acute rehab patients
Certified Nursing Assistant
Blueberry Hill Rehabilitation and Healthcare Center
05.2012 - 09.2012
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Education
LPN -
North Shore Community College
Danvers, MA06.2012
Skills
- Healthcare regulations in a Skilled Nursing Facility setting
- Quality Assurance Performance Improvement
- Infection Control
- Interdisciplinary Collaboration
- Staff Development
- Clinical Leadership
- Clinical assessment
- Discharge Planning
- Strong Clinical Judgment
- Utilization review
- Case Management
Timeline
Unit Manager
CareOne at Essex Park
03.2019 - Current
Unit Manager
Blueberry Hill Rehabilitation and Healthcare Center
04.2016 - 03.2019
Case Manager/MDS Nurse
Blueberry Hill Rehabilitation and Healthcare Center
02.2015 - 03.2016
Staff Nurse
Blueberry Hill Rehabilitation and Healthcare Center
09.2012 - 02.2015
Certified Nursing Assistant
Blueberry Hill Rehabilitation and Healthcare Center
05.2012 - 09.2012
LPN -
North Shore Community College
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