Summary
Overview
Work History
Education
Skills
Timeline
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Wendy Lockridge

Hayti,MO

Summary

Proven track record in office administration and customer service, exemplified at Hayti High School where I discreetly managed sensitive data and enhanced client communication. Skilled in verbal and written communication, I led The Home Depot Inc's cashier team to significantly improve customer satisfaction. Expert in maintaining confidentiality and streamlining office operations.

Overview

7
7
years of professional experience

Work History

Admin Secretary

Hayti High School
04.2024 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Cashier

Hayti Travel Center
10.2019 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Head Cashier Supervisor

The Home Depot Inc
10.2017 - 09.2019
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
  • Conducted regular performance evaluations for cashiers, providing constructive feedback to help them grow professionally.
  • Improved communication between cashiers and other store departments to provide seamless customer experiences.

Education

Diploma -

Hayti High School
Hayti, MO

N/a -

Arkansas State University
State University, AR

Skills

  • Customer Service
  • Verbal and written communication

Timeline

Admin Secretary

Hayti High School
04.2024 - Current

Cashier

Hayti Travel Center
10.2019 - 08.2023

Head Cashier Supervisor

The Home Depot Inc
10.2017 - 09.2019

Diploma -

Hayti High School

N/a -

Arkansas State University

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Wendy Lockridge