Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Food Service Staff Member
WENDYS KITCHEN
12.2021 - Current
Provided accurate and appropriate information in response to customer inquiries
Demonstrated mastery of customer service call script within specified timeframes
Addressed customer service inquiries in a timely and accurate fashion
Developed effective relationships with all call center departments through clear communication.
Improved customer satisfaction by providing efficient and friendly service during meal periods.
Enhanced overall dining experience for guests through attentive food presentation and prompt delivery.
Maintained a clean and sanitary work environment, ensuring compliance with health regulations and safety standards.
Collaborated with kitchen staff to ensure timely preparation of meals according to customer requests.
Assisted in menu development by offering suggestions based on customer preferences and seasonal ingredients.
Trained new team members in proper food handling techniques, fostering a culture of safety and cleanliness.
Contributed to a positive working atmosphere by maintaining open communication with coworkers and management.
Supported efficient kitchen operations by preparing ingredients, washing dishes, and maintaining equipment cleanliness.
Handled high-volume orders accurately while under pressure, ensuring timely delivery of quality meals to customers.
Balanced multiple tasks simultaneously, such as taking orders, serving food, and processing payments efficiently.
Maintenance Crew Member
Self Employed
10.2022 - 12.2023
Completed documentation for product and service sales
Updated database with customer and sales information
Established new customer accounts
Informed management of special sales.
Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Followed safety precautions to avoid personal injury and provide safe work environment.
Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Safely and effectively handled wide range of cleaning products and solutions.
CHILD CARE PROVIDER
Self Employed Services
02.2020 - 11.2023
Enhanced children''s social skills by organizing group activities and promoting positive interactions.
Improved children''s communication abilities by engaging them in age-appropriate conversations and storytelling sessions.
Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.
Fostered emotional growth and self-confidence in children by providing consistent encouragement and praise.
Established trusting relationships with families, maintaining open communication about their child''s progress.
Assisted children with homework and school projects, reinforcing learning concepts introduced in the classroom.
Managed daily routines including meals, naptime, and outdoor play sessions to maintain consistency for the children.
Provided personalized care for infants by feeding, changing diapers, soothing, and creating a comforting environment during nap times.
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group