Wendy Lynn Nelke
Fairfield,Ohio
Summary
Accomplished Transitional Care nurse with 11 years of proven success as a Certified Case Manager, care coordinator, patient educator, and facilitator of safe patient care transitions across the continuum of care. Seeking a dynamic position to leverage focused expertise in population health, care navigation, patient advocacy, evidence-based care plans, and adherence to clinical guidelines. Committed to delivering exceptional patient outcomes and ensuring seamless healthcare experiences for individuals in need.
Overview
22
22
years of professional experience
Work History
Transitional Care Nurse
Bon Secours Mercy Health
02.2018 - Current
- Coordination of care to promote desired health outcomes, improve self-care abilities, decrease cost of care, and prevent readmissions in population health patients
- Performing comprehensive assessments to identify barriers and gaps in care and connecting patients with available benefits, education, and resources
- Conducting Remote Patient Monitoring
- Readmission prevention committee
- Managed post acute care of COVID-19 patients during the pandemic
- Preceptor
Telephonic Case Manager
United Health Group, Optum
10.2014 - 02.2018
- Performed comprehensive telephonic assessment, planning, implementing, and coordinating case management activities while maximizing quality of care and cost containment
- Managed approximately 60 patients per week in addition to an open queue for incoming calls and new patients
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Managed caseload to satisfy multiple patients with diverse needs.
- Completed psychosocial evaluations and needs assessments.
- Preceptor
Charge Nurse Operating Room/Weekend Option/OR Staff Nurse
Mercy Hospital Fairfield
10.2003 - 01.2015
- Supervised and managed daily scheduling, tasking, and administration.
- Communicated with interdisciplinary departments and physicians, managing weekend operating room team, and patient-focused nursing care
- Managed a busy operating room, scheduling and completing between 15-20 cases per weekend..
- Recognized by leadership for outstanding dedication and hard work
Education
Master of Science - Nurse Executive Leadership
Northern Kentucky University
Newport, KY12-2025
Bachelor of Science - Nursing
Miami University
Oxford, OH05.2017
Associate of Applied Science - Nursing
Miami University
Oxford, OH05.1995
Skills
- Comprehensive Vital Signs Monitoring
- Preventive Health Strategies
- Cardiac Patient Management
- Patient Care Management
- Patient Advocacy
- Appointment scheduling
- Chronic disease management
- Patient-Centered Care Planning
- Comprehensive Patient Assessment
- Patient Care Coordination
- Patient education
- ADL support
- Preventative care
Accomplishments
- Skilled Health Navigator maintaining high scoring patient metrics and organizational goals
- Proficient collaboration across health settings promoting quality outcomes
- Proven track record for decreased readmission rates to as low as 7% for Population Health Patients
- High patient engagement rates, managing up to 80 patients weekly
- Decreased utilization rates
System Section
- Windows, macOS, iOS
- Cisco VPN
- Bamboo Health, Epic, Health Recovery Solutions (HRS)
- Word, Excel, PowerPoint
- Microsoft Teams, Zoom
Licensures And Certifications
- Registered Nurse, Ohio State Board of Nursing License
- Nurse Licensure Compact
- Certified Case Manager, 2017
- BLS
Timeline
Transitional Care Nurse
Bon Secours Mercy Health
02.2018 - Current
Telephonic Case Manager
United Health Group, Optum
10.2014 - 02.2018
Charge Nurse Operating Room/Weekend Option/OR Staff Nurse
Mercy Hospital Fairfield
10.2003 - 01.2015
Master of Science - Nurse Executive Leadership
Northern Kentucky University
Bachelor of Science - Nursing
Miami University
Associate of Applied Science - Nursing
Miami University
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