Wendy Lyons

Prepared and served nutritious meals to students and staff in a fast-paced school environment. Followed food safety and sanitation guidelines while maintaining a clean and organized kitchen and serving area. Assisted with meal preparation, portion control, and inventory management. Provided friendly, efficient customer service and helped create a positive dining experience for students. Worked collaboratively with kitchen staff to ensure timely meal service and compliance with school nutrition standards.

Key Responsibilities:

• Prepared and portioned lunch items according to daily menus.
• Operated kitchen equipment safely and efficiently.
• Maintained cleanliness of food prep areas, serving lines, and dining spaces.
• Followed health and safety regulations (HACCP standards).
• Assisted with stocking, inventory, and unloading food deliveries.
• Provided courteous service to students, staff, and faculty.

Founded and managed a flower preservation company specializing in transforming fresh floral arrangements into lasting keepsakes through advanced preservation and design techniques. Oversee all aspects of business operations, including client relations, artistic design, marketing, and quality control. Provide personalized service for weddings, memorials, and special occasions, ensuring each piece reflects the sentiment behind the flowers.

Key Skills & Achievements:

• Expert in floral preservation and custom design
• Manage end-to-end client experience from consultation to final product delivery
• Build strong customer relationships leading to repeat and referral business
• Oversee social media marketing, photography, and online sales
• Maintain exceptional attention to detail and artistic presentation

Provided a welcoming and professional environment as the first contact with patients.

• Greeted patients warmly and assist with check-in and check-out procedures
• Answer phones, schedule appointments, and confirm upcoming visits
• Maintain and updated patient information
• Verify insurance information and collect co-pays or balances due
• Manage correspondence including emails, referrals, and medical record requests
• Coordinate with medical staff to ensure efficient patient flow
• Handle patient inquiries and resolve scheduling or billing issues professionally
• Maintain a clean, organized, and welcoming front desk area
• Uphold patient confidentiality in compliance with HIPAA regulations
• Provide general administrative support such as filing, faxing, and data entry