Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Madden

DANVERS,MA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.



Overview

2026
2026
years of professional experience

Work History

Administrative Assistant - Scheduler

Denis Curran Jr.Electric
06.2014 - 07.2025

Supported daily office operations by managing correspondence and scheduling appointments.

provided exceptional customer service by responding to inquiries promptly and professionally.

Applied for electrical permits in towns, cities and states that

we were working on residential and commercial jobs. .

Maintained certificates of insurance.

Patient Service Associate

Lahey Outpatient Center
2017 - 2019

Checked in patients for scheduled appointments in radiology, mammograms,

Confirmed patient med lists, confirmed patient insurances.

Checked in patients for laboratory confirmed patient orders.

Bookeeper /Secretary Coordinator

S.P. O'Brien Plumbing & Heating
2016 - 2017
  • Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
  • Scheduled work daily.
  • Pulled plumbing/gas permits with city and towns
  • where we were performing work.

Bookeeper /Secretary/Schedule Coordinator

A.J. Callahan & Son Inc. Plumbing & Heating
2011 - 2015

Answered phones, scheduled work to be done, typed quotations

  • Managed accounts payable and receivable processes, ensuring timely and accurate transactions.
  • Reconciled bank statements with internal records to maintain financial accuracy.
  • Utilized accounting software to streamline bookkeeping tasks and enhance efficiency.
  • Applied for plumbing/gas permits for work we performed, scheduled inspections as necessary with inspector.
  • Maintained certificates of insurance for work being done.
  • Gathered weekly payroll amounts for service employees
  • and union employees in order to generate payrolls.
  • Collaborated with auditors during year-end audits, ensuring compliance with regulations.

Education

Associates - Medical Secretarial

North Shore Community College
Beverly, MA

High School Diploma -

Gloucester High School
Gloucester, MA

Skills

  • Client support
  • Data entry
  • Computer skills
  • Office administration

Timeline

Administrative Assistant - Scheduler

Denis Curran Jr.Electric
06.2014 - 07.2025

Patient Service Associate

Lahey Outpatient Center
2017 - 2019

Bookeeper /Secretary Coordinator

S.P. O'Brien Plumbing & Heating
2016 - 2017

Bookeeper /Secretary/Schedule Coordinator

A.J. Callahan & Son Inc. Plumbing & Heating
2011 - 2015

Associates - Medical Secretarial

North Shore Community College

High School Diploma -

Gloucester High School