Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Wendy Maddux

Lewistown,USA

Summary

Dedicated RN with 27 years of experience specializing in Wound Care from the National Alliance of Wound Care and Ostomy. Recently graduated with an MSN Adult Geriatric Nurse Practitioner in May 2021. Extensive experience in MedSurg, Long Term Care, Home Health, Hospice, case management, utilization review, and supervisory roles. Skilled preceptor offering hands-on training for healthcare professionals seeking wound care credentials. Managed and led the OP wound care department for 12 years with exceptional assessment, communication, organization, and time management abilities. Proficient in holistic care for adult/geriatric patients, dedicated to improving patient outcomes through a multidisciplinary team approach. Strong commitment to the Adult/Geriatric population.

Overview

27
27
years of professional experience
2
2
Certification

Work History

Owner

Lewistown Adult Health and Wound Care
05.2022 - Current
  • Serving rural community providing primary care to adults, and geriatric populations. Specialty geriatrics and wound care. Will see young adults 13 and older. Home visits available, telemedicine available. DEA license, credentialed with most major insurance, MCR, MCD, private insurance. Able to prioritize, triage, and coordinate with other services for patients.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Telemed experience

Director of MDS Services

Central Montana Nursing and Rehab/Evergreen
09.2023 - 09.2024
  • MDS coordinator, and wound care
  • All duties associated with RAI and completion of MDS within ARD
  • Lead and participated in care conferences, conducted and coordinated completion of RAI, CAA’s, with care plan to be in compliance with state and federal regulations
  • Extensive knowledge of product management for wound care. Extensive knowledge of disease processes, documentation requirements, coding, reimbursement.
  • Worked remote, knowledge of navigating thru multiple charts, excellent time management skills and navigation thru health records, organization and coordination of patient services
  • Facility closed in September of 2024

Director of MDS Services

Evergreen Healthcare
09.2024 - 02.2025
  • MDS coordinator remote
  • All responsibilities related to RAI, completion of MDS within ARD
  • Closely work with IDT: PT/OT, nursing, therapies, SS, dietary, activities
  • Monitoring all aspects of MDS process related to patient care
  • Extensive knowledge of clinical settings in healthcare, diagnosis, medical terminology, reimbursement
  • Maintain strict HIPPA, and confidentiality
  • Able to work in fast paced and stressful settings
  • Detail oriented

RN, WCC

Central Montana Medical Center
01.2009 - 01.2021
  • Assess patients with a wide variety of integumentary issues including: pressure injuries, arterial ulcer, venous stasis ulcers, diabetic ulcers, surgical wounds, traumatic wounds, ostomies, chronic non-healing wounds, burns, ostomy, and lymphedema management.
  • Provide evidence based treatments and plan of care with primary provider. Case management of patient through entire episode of wound care if needed.
  • Detailed required documentation including reviewing of multiple co-morbidities, and medications in relation to positive wound care outcomes.
  • Collaborating with multidisciplinary team members including: providers, HH, HCP, community resources, LTC, PT, OT, ST, and dietician. Tailoring POC to each patient to obtain positive wound healing outcomes.
  • Providing education to peers and student nurses
  • Maintaining bi-weekly, monthly, and yearly reports.
  • Participating in quality improvement, infection control, materials management, revenue cycle, nurse council, coding, policy and procedures.
  • Providing treatments that include: wound VAC assisted closure, sharps debridement, cellular tissue products, specialty compression wraps, topical therapies such as medical grade honey, chemical cautery, diabetic nail and foot care, ABI, TCC, diabetic foot exams, pneumatic compression devices, and measuring patients for compression therapy.
  • Assisting patients with limited income to find cost effective therapies and treatments to assist with wound closure.
  • Extensive knowledge of product management, coding, reimbursement, product selection
  • Educating patients of healthy lifestyle choices such as smoking cessation, weight loss, mental health, community services available to assist achieving goals.
  • Knowledge of utilization review and assisted with UR

RN Home Health/Hospice

09.2006 - 01.2009
  • Supervisor for State run Medicaid personal care program.
  • Direct supervision of Personal Care Aides, scheduling, developing plan of care for patients that included activities of daily living.
  • Involved with evaluations of staff, education, and other ancillary services.
  • Knowledge of Medicaid and Medicare billing.
  • Home health duties included: direct case management of patients pertaining to episode of care. Case managed patients with multiple co-morbidities and social situations. Duties encompassed: blood draws, home IV therapy, wound care, medication management, developing POC to fit patient’s needs, and utilizing community resources to help patient to live independently at home.
  • Completing Oasis and re-certifying patients according to POC episode.
  • Developed excellent communication, time management, and organizational skills.
  • Hospice duties included: end of life care, pain management, providing emotional support to families and patients during end of life. Ability to handle difficult situations pertaining to family dynamics using communication and listening skills.
  • Started advancing knowledge on wound care, provided education for peers, obtained sharps debridement certification and wound care certification.
  • Assisted and helped with utilization review

RN LTAC/Skilled Nursing Center

Central Montana Medical Center
06.1998 - 09.2006
  • NOC for 1 year
  • AM floor nurse and transitioned to AM charge nurse.
  • Administration of specific drugs, or therapies ordered by primary provider. The only technical procedure that I did not perform was inserting a NG tube.
  • Providing compassionate, patient focused care.
  • Exceptional communication which helped me communicate well with patients, families, staff, and providers to provide exceptional patient focused care.
  • Able to respond quickly to emergent situations with calm, focused approach.
  • Ability to critically think and utilize all data to help treat the patient successfully and competently.
  • Involved with the care planning process.
  • Developed wound care policy for the entire facility and procedures, and educated peers.
  • Involved with State and Federal surveys.
  • Participated in pressure ulcer quality initiative and received outstanding achievement in 2006.
  • Assisted with MDS, care plans, skin care committee, served as a mentor for new graduate nurses.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Managed care from admission to discharge.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
  • Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
  • Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
  • Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.

Education

MSN A-GNP -

Maryville University
St Louis, MO
05.2021

Bachelors of Science - Nursing

Montana State University-Northern
01.2015

Associate of Applied Science - Nursing

Miles Community College
Miles City, MT
01.1998

Associate of Arts -

Miles Community College
Miles City, MT
01.1994

Skills

  • Team motivation
  • HIPAA compliance
  • Clinical expertise
  • Documentation accuracy
  • Telemed
  • Coding/Billing
  • Able to work in fast paced environment
  • Excellent communication skills
  • Attention to details
  • Mentoring

Small business operations

Verbal and written communication

Business management

Operations management

Project management

Client service

Staff management

Project estimating

Financial management

Business development

Business launch

Consulting

Cost reduction

Regulatory compliance

Crisis management

Teamwork and collaboration

Quality assurance

Inventory control

Accomplishments

  • Supervised team of 10 staff members.

Certification

  • Certified sharps debridement from WOCN Society in 2007
  • Wound Care Certified from National Alliance of Wound Care and Ostomy in 2009
  • Member of National Alliance of Wound Ostomy
  • Member American Association of Nurse Practitioners

Timeline

Director of MDS Services

Evergreen Healthcare
09.2024 - 02.2025

Director of MDS Services

Central Montana Nursing and Rehab/Evergreen
09.2023 - 09.2024

Owner

Lewistown Adult Health and Wound Care
05.2022 - Current

RN, WCC

Central Montana Medical Center
01.2009 - 01.2021

RN Home Health/Hospice

09.2006 - 01.2009

RN LTAC/Skilled Nursing Center

Central Montana Medical Center
06.1998 - 09.2006

Bachelors of Science - Nursing

Montana State University-Northern

MSN A-GNP -

Maryville University

Associate of Applied Science - Nursing

Miles Community College

Associate of Arts -

Miles Community College

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Wendy Maddux