Wendy Majors

Ability to read and interpret documents such as planagrams, vendors, and maintenance.

Knowledge of cash handling procedures, including cashier accountability and deposit control.

Assist in assuring the financial integrity of the store through strict cash accountability, key control, and adherence to company security practices and cash control procedures.

Knowledge of inventory management and merchandising practices.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

• Established a positive work environment by fostering open communication and promoting teamwork among employees.
• Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
• Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
• Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
• Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Implemented loss prevention measures, resulting in reduced shrinkage levels and increased store security.
• Enhanced store profitability by implementing effective inventory management and pricing strategies.
• Maintained a clean, safe working environment compliant with all relevant health and safety regulations.
• Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
• Analyzed sales data to identify trends and adjust merchandising strategies accordingly for maximum profitability.
• Managed inventory control, cash control, and store opening and closing procedures.
• Approved regular payroll submissions for employees.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

• Supported daily operations, ensuring smooth workflow and increasing overall productivity.
• Supported customer service efforts when needed addressing concerns or requests professionally.
• Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
• Assisted in meeting project deadlines by effectively managing multiple tasks and prioritizing workload.
• Ensured inventory management by maintaining accurate records of supplies, equipment purchases, and vendor negotiations.
• Ordered and secured office supplies to reduce expenditure and disruptions in workflow.
• Assisted with onboarding of new employees.