Wendy Marchand
Nashua
Summary
Dynamic Senior Software Analyst at Altera Digital Health with a proven track record in business process improvement and cross-functional collaboration. Expert in SQL integration and automated testing, I have successfully managed multiple projects, enhancing system functionality and client satisfaction through effective problem-solving and mentorship of junior developers.
Experienced with software analysis, offering significant insights into system performance and optimization. Utilizes advanced techniques to drive efficiency and enhance software functionality. Knowledge of project management principles and problem-solving strategies, ensuring top-tier analytical support.
Professional software analyst with strong expertise in system analysis, software development, and troubleshooting. Proven ability to collaborate within teams and drive projects to successful completion. Adaptable to changing requirements and highly reliable. Skilled in programming languages, database management, and software lifecycle methodologies. Valued for analytical thinking, problem-solving, and effective communication.
Overview
22
22
years of professional experience
Work History
Senior Software Analyst
Altera Digital Health
Raleigh, NC
08.2004 - Current
- Assisted in analyzing software requirements and functionality to ensure alignment with business needs.
- Collaborated with cross-functional teams to gather insights for system improvements.
- Participated in training sessions to understand new tools and methodologies effectively.
- Contributed to troubleshooting efforts by diagnosing software-related problems and proposing solutions.
- Engaged in continuous learning of emerging technologies relevant to software analysis practices.
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing systems.
- Mentored junior developers, fostering a supportive learning environment that accelerated skill development and career growth.
- Managed multiple concurrent projects from initial conception through successful delivery, consistently meeting deadlines while maintaining a high standard of work quality.
- Fostered strong relationships with clients through clear communication and timely resolution of support requests, ultimately leading to high levels of customer satisfaction and repeat business.
- Provided expert guidance on best practices for secure coding techniques, mitigating potential security risks associated with software development activities.
Education
Bachelor of Science - Management Information Systems
Bridgewater State University
Bridgewater, MA05-2003
Skills
- Business process improvement
- Software development life cycle
- Web application development
- Automated testing
- Software testing
- Problem-solving
- Testing and debugging
- Technical support
- SQL integration
- Cross-functional collaboration
Timeline
Senior Software Analyst
Altera Digital Health
08.2004 - Current
Bachelor of Science - Management Information Systems
Bridgewater State University