Wendy Marriner
Parrish,FL
Summary
Positive and diligent 18+ professional effective at promoting resident satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 22+ years of Customer Service experience paired with goal-oriented and performance-minded approach. Seasoned Manager bringing proven skills in negotiating, preparing and finalizing agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager - 2020 - 2022 - CAM 2022 - Present
Sunvast Management
04.2020 - Current
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Managed community within established cost constraints.
- Evaluated property conditions and recommended improvements.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Strengthened communication skills through regular interactions with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Applied effective time management techniques to meet tight deadlines.
- Kept properties in compliance with local, state, and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Trained new staff members on effective use of digital tools for managing communications within online community environment efficiently.
- Organized and detail-oriented with strong work ethic.
- Responded to Common Area Maintenance (CAM) inquiries.
- Managed Community of 600+ Residents
Real Estate Broker
Self-employed
11.2020 - Current
- Boosted referral business by establishing strong network of professional contacts in real estate industry.
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Assisted clients in navigating complexities of financing options, ensuring they secured suitable mortgage products for their needs.
- Advised clients on optimum buying and selling choices for maximum returns.
- Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
- Expanded clientele base with exceptional service delivery, resulting in numerous positive reviews and recommendations from satisfied customers.
- Advocated for client needs and obtained desired considerations for sales and purchases.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Cultivated strong relationships with agents, lenders and title companies.
- Streamlined transaction process for clients with efficient coordination of inspections, appraisals, and closing activities.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in team environment.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and fast-paced environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
Education
CAM - Community Management
ProLicense Florida
Online05.2022
Master's Level Degree - Real Estate - Florida Real Estate Brokerage & Management
Cooke's Real Estate School
St Petersburg, FL03.2014
Master's Level - Real Estate Degree - Real Estate Broker
Cape Atlantic Real Estate School
Ocean View, NJ12.2006
Skills
- Property Management
- Staff Training
- Client service and support
- Repair Planning
- CRM Software
- Daily Operations Management
- Vendor Management
- Customer Relations
- Database Management
- Customer service-focused
- Property tours and inspections
- Grounds and Facility Inspection
- Violation Resolution
- Community Engagement
- Conflict handling
Certification
- Florida Community Association Manager
- Florida Broker License
- Florida Corporate Multiple Broker Licensee
- Florida Real Estate Brokerage Owner
- Florida Notary Public
- New Jersey Real Estate Broker
Timeline
Real Estate Broker
Self-employed
11.2020 - Current
Office Manager - 2020 - 2022 - CAM 2022 - Present
Sunvast Management
04.2020 - Current
CAM - Community Management
ProLicense Florida
Master's Level Degree - Real Estate - Florida Real Estate Brokerage & Management
Cooke's Real Estate School
Master's Level - Real Estate Degree - Real Estate Broker
Cape Atlantic Real Estate School
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