Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
17
17
years of professional experience
Work History
Marketing Assistant
Quantum Age Collaborative
01.2023 - Current
Conduct market research and analyze consumer ratings, reports, and metrics.
Demonstrated strong organizational and time management skills while managing multiple projects.
Proofread marketing collateral ahead of printing to eliminate errors.
Coordinate and host webinars using Zoom and Microsoft Teams.
Designed and implemented JotForms.
Maintain and update website content regularly.
Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.
Maximized event attendance with thorough planning, promotion, and logistics support for conferences, webinars, or workshops.
Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
Updated spreadsheets with statistical, financial and non-financial information.
Tracked key performance indicators to measure success of campaigns.
Researched and evaluated potential new markets and products.
Created and distributed surveys for data collection and analysis.
Boosted email campaign success, crafting compelling newsletters that improved open and click-through rates.
Administrative Executive (Contractor)
OneWater Marine
12.2021 - 10.2022
Served as a liaison between executives and clients or stakeholders; maintained strong relationships through effective communication.
Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
Streamlined office procedures by implementing efficient systems and tools, resulting in improved workflow.
Coordinated cross-functional team projects, ensuring timely completion and successful outcomes.
Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
Wrote reports, executive summaries, and newsletters.
Volunteered to help with special projects of varying degrees of complexity.
Worked with senior management to initiate new projects and assist in various processes.
Conducted market research to identify new business opportunities for the organization''s growth strategy.
Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
Optimized office space utilization through strategic rearrangement of furniture and equipment; created comfortable and functional work environments.
Executive Director (Contractor)
BK Of Destin, Inc.
09.2020 - 11.2021
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Established clear expectations for team members, promoting accountability for delivering exceptional results within designated timelines.
Managed budgets, forecasts, and financial reporting to ensure optimal resource allocation while maintaining fiscal responsibility.
Oversaw and managed multi-million dollar accounts.
Negotiated contracts with vendors to secure favorable terms while maintaining quality standards and minimizing costs.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Recruited, hired and trained team members.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Commercial Appraiser
Okaloosa Property Appraiser
03.2019 - 09.2020
Prepared appraisal reports for a diverse client base, including financial institutions, government agencies, and private investors.
Maintained up-to-date knowledge of industry trends and regional market dynamics through continuous professional development.
Conducted site inspections to gather critical information on property characteristics affecting value estimates.
Utilized advanced financial modeling techniques for income capitalization approaches in complex appraisals.
Took clear photographs of property for documentation.
Maintained up-to-date knowledge of local market trends, supporting more accurate valuations.
Evaluated a wide range of commercial properties, including retail centers, office buildings, industrial facilities, and multifamily residences.
Calculated estimated Tangible Tax liabilities and issued payment instructions to facilitate timely county tax payments.
Administrator
John Knox At Home
03.2017 - 02.2019
Directed day-to-day operations in accordance with the Executive Director and Board of Directors;
Created and managed project plans, timelines, and budgets.
Improved employee productivity with effective time management strategies for daily tasks.
Coordinated company events and meetings to foster teamwork and boost employee morale.
Evaluated customer needs and feedback to drive product and service improvements.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Managed sensitive information with discretion, ensuring strict confidentiality in compliance with company policies and legal regulations.
Developed effective improvement plans in alignment with goals and specifications.
Executive Assistant (Contractor)
Fort Walton Machining
02.2016 - 11.2016
Assisted with day-to-day operations, working efficiently and productively with all team members.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Organized and coordinated conferences and monthly meetings.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Handled confidential and sensitive information with discretion and tact.
Served as a liaison between departments to facilitate effective communication throughout the company.
Used advanced software to prepare documents, reports, and presentations.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Improved office efficiency by implementing new filing systems and document management processes.
Facilitated training and onboarding for incoming office staff.
Administrative Secretary
Troy University
01.2013 - 02.2016
Provided administrative support to the Dean of College of Education (COE).
Planned university events such as convocations, workshops, and assisted with the Board of Trustee meetings;
Responsible for Tenure/Promotion processes for faculty.
Managed COE budgets;
Supervised division secretaries, graduate assistants, and student workers;
Student advisement and registration;
Assisted in the research and strategic planning for compliance reports for Southern Association of Colleges and Schools (SACS) accreditation;
Supported project management activities, contributing to timely completion of initiatives.
Worked flexible hours across night, weekend, and holiday shifts.
Maintained inventory of office supplies and placed orders.
Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Employment Advocate
Family Guidance Center of Alabama
12.2011 - 01.2013
Conducted pre-screening activities to determine eligibility for supportive services.
Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
Worked with community to increase local firm's presence and assisted partners with reputation management and branding.
Assisted consumers and case workers with job placement.
Planned and taught career-readiness, computer proficiency, and life-skill courses;
Created and developed lesson plans to meet consumers' academic needs.
Served on committees focused on curriculum development,evaluations, or community outreach initiatives to contribute positively to the overall program.
Developed and implemented classroom routines to address varying consumers' needs.
Junior Project Manager
Southern Belle Communications
03.2008 - 11.2011
Supported senior project managers in various aspects of project planning, execution, and closure activities.
Negotiated contracts and agreements with vendors for constructive supplier relations.
Managed budgets effectively by closely tracking expenditures against approved financial allocations.
Planned, monitored and analyzed project costs to meet financial goals.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Developed and maintained project documentation for reliable records.
Increased stakeholder satisfaction by providing regular status updates and addressing concerns proactively.
Education
Master of Science - Science of Strategic Communication
Troy University
Troy, AL
12-2015
Bachelor of Science - Mass Communication
Troy University
Troy, AL
05-2010
Skills
Microsoft 365 Expertise
Project Management
Strategic Planning
Budgeting and Forecasting
Data Analysis
Relationship Building
Marketing
Business Administration
Organizational Development
Community Engagement
Timeline
Marketing Assistant
Quantum Age Collaborative
01.2023 - Current
Administrative Executive (Contractor)
OneWater Marine
12.2021 - 10.2022
Executive Director (Contractor)
BK Of Destin, Inc.
09.2020 - 11.2021
Commercial Appraiser
Okaloosa Property Appraiser
03.2019 - 09.2020
Administrator
John Knox At Home
03.2017 - 02.2019
Executive Assistant (Contractor)
Fort Walton Machining
02.2016 - 11.2016
Administrative Secretary
Troy University
01.2013 - 02.2016
Employment Advocate
Family Guidance Center of Alabama
12.2011 - 01.2013
Junior Project Manager
Southern Belle Communications
03.2008 - 11.2011
Master of Science - Science of Strategic Communication
Troy University
Bachelor of Science - Mass Communication
Troy University
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