Wendy McCoy
Osawatomie,KS
Summary
Motivated and organized employee with a strong focus on time management and organizational skills. Seeking opportunities to expand skill set and contribute to company growth. Experienced legal professional proficient in fulfilling legal research needs and providing expert case management support. Detail-oriented with excellent organizational skills. Worked in criminal and family law office environments, utilizing the E-Flex system for court filings and Zoom for remote hearings. Recognized by the US Treasury Department - Census Bureau for collecting vital statistics that determine government budgets based on geographical areas. Appointed by the Secretary of State as a trusted witness for legally binding documents as a notary public. Skilled psychiatric caregiver knowledgeable in the latest practices and requirements of behavioral health programs. Expertise in support strategies and skill-building exercises. Proficient in psychiatric and medical diagnosis, accurately identifying and documenting symptoms on an individualized basis using treatment plans as references. Well-versed in basic nursing skills, CPR, first aid, wound treatments, and geriatric care. Committed to assisting clients in improving their daily living by promoting healthy behaviors and providing ongoing support. Dependable, personable, and dedicated to maintaining client confidentiality and respecting their families.
Overview
23
23
years of professional experience
Work History
Owner
Voila- Organizational and Custodial Services
11.2022 - Current
- Developed financial forecasts for informed strategic planning.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Paralegal/Legal Secretary
Domoney& Domoney
08.2018 - 11.2021
- Photocopied all correspondence, documents and other printed materials and labeled and organized them for exhibits in preparation for trial
- Received and disbursed incoming mail
- Composed and revised legal documents, letters, depositions and court documents
- Proofed documents and submitted to attorneys for review
- Composed letters, emails and court documents that had been dictated
- Opened new client files and new matters both physically and virtually
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials
- Assisted in maintaining department attorney personnel files with utmost confidentiality
- Organized and maintained law libraries, documents and case files
- Acted as liaison between clients, vendors and attorneys
- Filed Motions and Orders in the Eflex system to the appropriate Court circuit affixed with the attorneys e-signature under his/her order and with his/her approval
- Kept case files updated and organized and closed case files and maintained the same standard after the case had been closed
- Notarized or acted as a witness to to signing of Trusts, Wills, etc… using dual identification
- Registering documents with and/or gaining information from the Register of Deeds office
- Composed Jury instructions to be used during Jury trials
- Composed and made amendments on Will, Estates and trusts
- Answered phones using a multi line phone in a professional yet personable manner
- Close contact with the court clerks to verify or obtain information
- Shedded all documents that contained any client, office or personal information
- Kept track of office and kitchen supply shortages and placed orders to replenish those stocks in a timely fashion
- Assisted attorneys as needed both in the office and the courtroom
Enumerator
US Census Bureau - US Treasury Department
03.2020 - 09.2021
- Read maps, located and approached households and requested participation in census interview, thoroughly explaining process and survey purpose, function and objectives
- Promoted census significance and rights of participation to prospective interviewees through follow-up calls or in-person visits to address nonresponsive initial interview
- Generated accurate and complete reports and case summaries and compiled work records, including required statistics
- Addressed non-responsive initial interviews by informing census interviewees on importance of rights of participation
- Contacted assigned citizens through mail, email or phone to obtain and correct census data such as name, age, religious preference and state of residency
- Maintained tight deadlines to support attainment of project schedules
- Interpreted interview questions to assist people in providing appropriate answers
- Double-checked information on survey forms or information pads to verify accuracy of information
- Studied maps of assigned areas to plan efficient routes, reaching over several community households per day
Paralegal/Legal Secretary
Winkler, Domoney & Schultz
09.2016 - 01.2018
- Drafted letters and prepared legal correspondence for attorneys and legal assistants
- Photocopied all correspondence, documents and other printed materials and labeled and organized them for exhibits in preparation for trial
- Received and disbursed incoming mail
- Composed and revised legal documents, letters, depositions and court documents
- Proofed documents and submitted to attorneys for review
- Opened new client files and new matters physically and virtually
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials
- Assisted in maintaining department attorney personnel files with utmost confidentiality
- Organized and maintained law libraries, documents and case files
- Checked office supplies stock and placed orders to maintain levels
- Acted as liaison between clients, vendors and attorneys
- Filed Motions and Orders in the E-Flex system to the appropriate Court circuit
- Kept case files updated and organized and closed case files and maintained the same standard after the case had been closed
- Composed Jury instructions detailing the Juror's obligations when reaching a verdict for each charge
- Composed and amended Wills, Estates and trusts
- Answered phones using a multi line phone in a professional yet personable manner
- Worked regularly with the Court clerks, Register of Deeds clerks, County Appraisers and other attorneys, along with their legal teams, to verify or obtain information necessary to complete
- Shedded all documents that contained any client, office or personal information
- Kept an inventory of office and kitchen supplies so to identify shortages and placed orders to replenish those stocks in a timely fashion
- Assisted attorneys as needed both in the office and the courtroom
Mental Health Developmental Disability Technician
Osawatomie State Hospital - State of Kansas SRS
02.2002 - 05.2011
- Identified and addressed individual mental health challenges to support patients
- Provided excellent service to patients through personable communication
- Documented patient interactions in compliance with HIPAA requirements
- Documented observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge
- Conducted 15-minute and 30-minute wellness checks at irregular intervals and unscheduled checks on patients for the purposes of monitoring for safety and/or drug and alcohol withdrawal, immediately responding to hazardous incidents or crises to maintain safe milieu
- Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health
- Verified patient health history and contact information for chart accuracy and completed the data entry of this information into the Patient Care System in a timely fashion
- Handled inbound and outbound calls to verify patient appointments
- Effectively managed daily charting for each patient, noting any signs or symptoms the patient had in regard to their psychiatric diagnosis, drug and/or school dependency, aggressive issues or any other diagnosed axis
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices
- Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices
- Provided client assessments upon admission and discharge
- Intervened physically in cases that warranted it, including when clients were attempting to harm themselves or others, using either the MANDT or Therapeutic Options means of physical restraint as trained to do so to ensure the quickest resolution in the safest manner possible for the patient
- Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians
Education
Certificate - Paralegal studies
12.2010
Certificate - Interior Design
05.2009
Associate of Science - General Education
01.2002
Associates Of Science - General Education
01.2001
High School Diploma -
05.2000
Skills
- Drafting legal documents
- Word processing
- Exceptional communication skills
- Transcription
- Legal documentation and reporting
- Strong presentation skills
- Computer skills
- Multitasking
- Knowledge of medical terminology
- Excellent customer service skills
- Charting and clinical documentation
- Patient assessment
- Training & Development
- Organizational skills
- Basic math
- Clerical
- Relationship building
- Working collaboratively
- Supervision
- Microsoft Office
- Problem resolution
- Analytical
- Work ethic
- Operations oversight
- Account management
- Program management
- Contract Administration
- Policy development
- Strategic planning
- Employee coaching
- Team building and leadership
- Defining company vision
- Understands confidentiality
- Superb legal research skills
- Risk management
- Team-oriented
- Proofreading
- Strong problem solver
Accomplishments And Awards
- Received award as union president for our local chapter of KOSE (Kansas Organization of State Employees) for having the highest union membership in the State.
- Am a Notary Public for the State of Kansas.
- Passed a federal background check in both 2020 and 2021 as part of the employment requirements for the US Treasury Department while working for the Census Bureau.
- Was certified in and taught CPR, First Aid and MANDT but my certifications have lapsed, although I am still capable of doing and/or teaching all of the above upon renewal of my certifications.
Timeline
Owner - Voila- Organizational and Custodial Services
11.2022 - Current
Enumerator - US Census Bureau - US Treasury Department
03.2020 - 09.2021
Paralegal/Legal Secretary - Domoney& Domoney
08.2018 - 11.2021
Paralegal/Legal Secretary - Winkler, Domoney & Schultz
09.2016 - 01.2018
Mental Health Developmental Disability Technician - Osawatomie State Hospital - State of Kansas SRS
02.2002 - 05.2011
National Paralegal College - Certificate, Paralegal studies
PCDI - Certificate, Interior Design
Fort Scott Community College - Associate of Science, General Education
Neosho County Community College - Associates Of Science, General Education
Paola High School - High School Diploma,
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