Wendy Meadows
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Administrative Assistant II
Pearson Education, Connections Academy
03.2008 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Responsible for requesting, filing, uploading and scanning of special population records with guidance and oversight from the Manager of Special Education.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Handled client correspondence and tracked records to foster office efficiency.
- Coached new employees on administrative procedures, company policies and performance standards.
- Arranged rapid office equipment repair and maintenance with vendors.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Additional duties as assigned.
Education
High School Diploma -
Chesapeake High School
Baltimore, MD05.1986
Skills
- Customer Service
- Employee Training
- Employee Timesheet Processing
- Office Management
- Records Management
- Self Starter
- Complex Problem-Solving
- Microsoft Office
- Sales Force, Databases, My Cloud
- Outlook, Connexus, Adobe
- Administrative Support
- Multi-Line Phone Systems
- Filing
- Recordkeeping
- Spreadsheets
- Customer Relations
- Microsoft office tools, Google Suite, and web-based application
- Ability to multitask in a fast paced team environment
- Exceptional interpersonal skills ad attention to detail
- Excellent communication skills
- Customer focused approach
Timeline
Administrative Assistant II
Pearson Education, Connections Academy
03.2008 - 12.2022
High School Diploma -
Chesapeake High School
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