Wendy Meadows
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Administrative Assistant II
Pearson Education, Connections Academy
10960 Grantchester Way Columbia, MD 21044
03.2008 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Responsible for requesting, filing, uploading and scanning of special population records with guidance and oversight from the Manager of Special Education.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Handled client correspondence and tracked records to foster office efficiency.
- Coached new employees on administrative procedures, company policies and performance standards.
- Arranged rapid office equipment repair and maintenance with vendors.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Additional duties as assigned.
Education
High School Diploma -
Chesapeake High School
Baltimore, MD05.1986
Skills
- Customer Service
- Employee Training
- Employee Timesheet Processing
- Office Management
- Records Management
- Self Starter
- Complex Problem-Solving
- Microsoft Office
- Sales Force, Databases, My Cloud
- Outlook, Connexus, Adobe
- Administrative Support
- Multi-Line Phone Systems
- Filing
- Recordkeeping
- Spreadsheets
- Customer Relations
- Microsoft office tools, Google Suite, and web-based application
- Ability to multitask in a fast paced team environment
- Exceptional interpersonal skills ad attention to detail
- Excellent communication skills
- Customer focused approach
Timeline
Administrative Assistant II
Pearson Education, Connections Academy
03.2008 - 12.2022
High School Diploma -
Chesapeake High School