Gerardo Plaza
Anaheim,CA
Summary
An irrigation professional with strong track record of designing and managing effective irrigation systems. Known for reliable troubleshooting and maintenance of irrigation equipment, contributing to sustainable water use. Valued for collaborative teamwork and adaptability to changing project needs, while consistently delivering precise and efficient solutions.
Successful background in overseeing successful approaches to deal with water regulatory concerns, quality issues and supply concerns. Focused on maximizing conservation with data-driven approaches.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Water Meter Reader/Crews
City of Santa Fe Springs
06.2024 - Current
- Reads water meters and records water usage for billing purposes.
- Assists in the repair, removal and installation of water meters, shut-off valves and angle valves.
- Cross train with water utility crews, when available, in water main repairs, service line leaks, sheared hydrants, backflow replacement, concrete work, and more.
Water Resources Rep
City of Corona
12.2022 - 06.2024
- Provide a visible presence in the community to promote water conservation
- Identify and respond to illegal or excessive water use
- Respond to customer inquiries regarding water conservation and complaints regarding inefficient use of water
- Notify and educate customers on prohibited water uses and compliance with the Water Conservation Ordinance and tiered rate and water budget program
- Read meter and calculate usage, testing water pressure at hydrants, water quality calls, and provide assistance to the public and assists other City staff involved in related activities.
Landscape Maintenance/Irrigation Technician
Orozco Landscape
01.2020 - 06.2023
- Landscape maintenance including cleanups, planting, and mow and blow.
- Irrigation installation or repairs on existing systems.
- Installations on hardscapes, outdoor low voltage landscape lighting, and artificial turf installations.
- Provide excellent customer service.
- Improved irrigation system efficiency by conducting regular inspections and maintenance tasks.
Irrigation Specialist
OC Fairgrounds and Event Center
06.2022 - 12.2022
- Going around the fairgrounds and programming, fixing and/or replacing irrigation timers as well as testing them.
- Repairing any irrigation sprinklers, valves, lateral and main lines, drip irrigation systems.
- Reduced water waste for clients by conducting detailed site evaluations and making appropriate recommendations.
- Enhanced plant health and growth for customers by optimizing water distribution patterns in their landscape.
Branch Manager
Ewing Irrigation & Landscape Supply
05.2016 - 06.2022
- Irrigation and landscape whole sales. Started off as a driver, moved up to front counter sales, and became branch manager.
- Responsibilities include customer service, order entry, end-of-day completion, stock transfer and vendor shipping and receiving, debit memos, compliance, marketing database maintenance, merchandising and other general duties.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
Customer Service Representative
ALTA RESOURCES
09.2013 - 05.2016
- Customer Service Rep assisting customers with their Blue Cross Blue Shield health insurance
- Manages and resolves customer complaints and concerns with ease
- Directs calls to the appropriate department
- Work hand in hand with Human Resources and Information Technology
Education
Diploma -
Magnolia High School
Anaheim, CA01.2008
Skills
- Bilingual
- Organized
- GIS mapping experience
- Pipe installation expertise
- Instrumentation troubleshooting
- Water conservation strategies
Certification
- Water Use Efficiency Practitioner Grade 1
- Water Distribution Operator Grade 1
- Water Efficient Landscape
- CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Water Meter Reader/Crews
City of Santa Fe Springs
06.2024 - Current
Water Resources Rep
City of Corona
12.2022 - 06.2024
Irrigation Specialist
OC Fairgrounds and Event Center
06.2022 - 12.2022
Landscape Maintenance/Irrigation Technician
Orozco Landscape
01.2020 - 06.2023
Branch Manager
Ewing Irrigation & Landscape Supply
05.2016 - 06.2022
Customer Service Representative
ALTA RESOURCES
09.2013 - 05.2016
- Water Use Efficiency Practitioner Grade 1
- Water Distribution Operator Grade 1
- Water Efficient Landscape
- CPR Certified
Diploma -
Magnolia High School
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