Wendy M. Fox
Athens,GA
Summary
Sales professional with proven track record in customer service and product promotion. Known for surpassing sales goals and enhancing customer satisfaction through strategic interactions. Emphasizes teamwork and adaptability to meet dynamic retail environments, showcasing strong organizational and communication skills.
Overview
27
27
years of professional experience
Work History
Pro Shop Sales Attendant
Chateau Elan Resort & Winery
03.1999 - 11.2025
- Provided exceptional customer service, enhancing guest experiences during wine tastings and tours.
- Facilitated sales transactions using POS systems, ensuring accuracy and efficiency in processing orders.
- Maintained knowledge of wine selections, educating guests on pairing options to enhance their experience.
- Collaborated with team members to streamline operational processes, improving overall service delivery.
- Developed promotional displays that showcased featured wines, increasing visibility and driving sales growth.
- Led initiatives for inventory management, optimizing stock levels to meet demand while minimizing waste.
- Engaged with customers to build rapport and loyalty.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Tracked stock using company inventory management software.
Education
Bachelor of Science - Exercise Science
Kennesaw State University
Kennesaw, GASkills
- Goal oriented
- Technical skills
- Sales strategies
- Brand awareness
- Customer service
- Customer relationship building
- Sales consultation
- Staff training
- Sales strategy development
- Product and service sales
- Market trends
- Post-sales support
- Exceeds sales goals
Timeline
Pro Shop Sales Attendant
Chateau Elan Resort & Winery
03.1999 - 11.2025
Bachelor of Science - Exercise Science
Kennesaw State University