Wendy Milburn
Baltimore,MD
Summary
Dedicated Home Health Aide with proven expertise in patient care and interpersonal communication, honed at Infinity HealthCare Inc. Excelled in providing compassionate client care, enhancing patient independence by 40%. Skilled in meal preparation and vital signs monitoring, adept at creating a positive, safe environment for clients.
Healthcare professional with robust background in delivering high-quality patient care in home settings. Adept at fostering supportive environment and ensuring patient comfort. Known for collaborative teamwork and adaptability to changing care requirements. Proficient in patient care, medication management, and emotional support.
Diligent CNA with strong foundation in providing compassionate and personalized care to clients. Proven track record of supporting daily living activities, ensuring safety, and promoting well-being. Demonstrated ability to build rapport with patients and effectively manage varying care needs.
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Caring Home Health Aide with demonstrated experience providing quality in-home care to elderly, disabled and chronically ill individuals. Skilled in assisting with needs of diverse clientele.
Overview
18
18
years of professional experience
Work History
Home Health Aide
Infinity HealthCare Inc.
03.2018 - Current
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Improved patient well-being by providing compassionate and attentive personal care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Provided mobility assistance such as walking and regular exercising.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Sales Associate
Alko Distributors
07.2019 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Home Health Aide
Bolpat Health Care Services
10.2013 - 01.2020
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Improved patient well-being by providing compassionate and attentive personal care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Bus Aide
Citywide Allender
06.2007 - 04.2016
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Monitored behavior to keep order and prevent bus driver from being distracted.
- Coordinated pick-up and drop-off schedules efficiently, reducing wait times for both students and drivers.
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Maintained compliance with district policies related to student behavior management on buses.
- Informed parents of student behavioral changes to formulate guidelines and solutions.
- Developed strong rapport with diverse student populations through open communication channels and active listening techniques.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
- Guided and directed passengers during emergency situations to minimize impact of event and protect passengers and crew members.
Education
No Degree - Early Childhood Special Education
Kaplan University
Davenport, IA01.2028
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Vital signs monitoring
- Bathing assistance
- Housekeeping
- First aid and safety
- Light housekeeping
- Dressing assistance
- Medication organization
- Mobility support
- Care plan management
- Recording vital signs
- Client documentation
- Documentation
- Behavioral support
- Patient transportation
- Home safety assessments
- ADL support
- Wound care
- Care plan assessment
- Interpersonal communication
- Patient transport
- Behavioral management
- Behavior redirection
- Schedule management
- Care plan adherence
- Patient advocacy
- Medical charting
- Physical therapy support
- Ambulation assistance
- Progress documentation
- [State] Driver's license
- Nutrition management
- Chronic disease management
- Safety procedures
- Emotional support
- Transportation assistance
- Bedside care
- Infection control
- Crisis intervention
- Care plan implementation
- Respiratory care
- Social interaction facilitation
- Dementia support
- Community activities
- Personal care services
- State regulations
- Ambulation techniques
- Patient lifting techniques
- Nutritional meal preparation
- Mobility activities
- Exercise program support
- Toileting assistance
- Quality program protocols
- Compassionate client care
- Client safety and first aid
- Spiritual support and companionship
- Medical terminology and equipment
- Specialized dietary needs
- Clinical documentation and reporting
- Elder care
- Basic housekeeping
- Activities of daily living (adls)
- Special needs care
- Bathing support
- Emotional support and companionship
- Personal care aide
- Documentation and reporting
- Daily charting
- Home health aide (HHA)
- Dementia care
- CPR/AED
- Certified in CPR/AED
- HIPAA compliance
- Appointment scheduling
- Disability support
- Blood glucose monitoring
- Customer service
- Cash handling
- Cash register operation
- Stocking and receiving
- Flexible schedule
- Upselling
- Outgoing personality
- Problem-solving skills
salutatorian of my graduating class
Based on my GPA of 3.9 in my senior year of high school I was ranked the second highest of my graduating class of 1993.
Timeline
Sales Associate
Alko Distributors
07.2019 - 09.2022
Home Health Aide
Infinity HealthCare Inc.
03.2018 - Current
Home Health Aide
Bolpat Health Care Services
10.2013 - 01.2020
Bus Aide
Citywide Allender
06.2007 - 04.2016
No Degree - Early Childhood Special Education
Kaplan University
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