Wendy Miller

• Processed claims with specialized software, ensuring timely adjudication and compliance with SSA standards.
• Reviewed claims for accuracy and completeness, adhering to SSA guidelines to facilitate correct benefit distribution.
• Communicated with clients to gather necessary information for claims assessment.

Completed and adjudicated applications for retirement, auxiliary, survivor, and lump sum death benefits, ensuring clients received entitled support.

• Evaluated claims for accuracy and ensured compliance with federal regulations, facilitating timely resolutions.
• Analyzed documentation to verify eligibility for benefits, supporting accurate claims processing.
• Communicated with clients to gather necessary information for claims processing, enhancing client experience.

• Collaborated with cross-functional teams to troubleshoot and resolve technical issues, improving system reliability.
• Delivered technical support for system integrations and upgrades, enhancing functionality across multiple platforms.
• Developed training materials and conducted workshops for staff on new technologies.

Trained new claims specialists on processes and best practices, fostering a knowledgeable team.

Reviewed completed RSDHI claims for accuracy, providing guidance to specialist trainees on complex adjudication actions.

Completed Continuing Disability Reviews for disability recipients.

• Guided office staff in resolving complex adjudication issues, enhancing team's problem-solving capabilities.
• Reviewed case files for compliance with federal regulations, ensuring accuracy and adherence to legal standards.
• Processed claims for social security benefits efficiently and accurately.
• Communicated with claimants to gather necessary documentation and information.
• Processed claims for social security benefits efficiently and accurately.
• Communicated with claimants to gather necessary documentation and information.
• Reviewed case files to ensure compliance with federal regulations and guidelines.
• Processed claims for social security benefits efficiently and accurately.
• Communicated with claimants to gather necessary documentation and information.
• Reviewed case files to ensure compliance with federal regulations and guidelines.
• Processed claims for social security benefits efficiently and accurately.
• Communicated with claimants to gather necessary documentation and information.
• Reviewed case files to ensure compliance with federal regulations and guidelines.