Wendy Muniz Perez
Marshfield,WI
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
GXO Logistics
2020.08 - 2024.08
- Motivated Production Supervisor adept at overseeing manufacturing operations by implementing proven strategies to drive performance across all key performance indicators
- Focuses on collaboration with leadership and employees to meet production, quality, and safety goals
- Good at working with bare-bones resources in fast-paced environments to achieve remarkable results.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Production Supervisor
Home Chef/ Kroger
2014.11 - 2020.07
- Oversaw greater than 75 employees and 6 leads
- Ensured SLA was met
- Established a safety culture
- Optimized business performance with consistent data tracking and analysis of ongoing operations
- Resolved problems, provided open communication, and recommended discipline and terminations
- Held team accountable and coached through problems to address performance issues.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
Assistant General Manager
McDonalds
2012.07 - 2020.05
- Execute the production plan made by the shift manager and daily operations
- Creates weekly schedules, ensure shifts go smoothly, manage operations
- Coordinating, directing and planning everyday business are follow, handeling money, aid the general manager in effective environmental, workplace, and PPE protections
- Training in OSHA standards to develop deep understanding of Accomplished 120 safety days without accidents by an extensively Trained employees to follow standard work and understand SOPs
- Managed downtime well to minimize production disruptions
- Solutions
- Collaborated with team to encourage open sharing of ideas and strategies to close knowledge gaps
- Observed employees to identify deficiencies and implemented compliance with regulations and SOPs
- Worked with quality control and compliance teams to achieve full coaching and providing challenging assignments
- Developed department leadership among team members by shift
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
Education
Bachelors Degree - Sociology, Ethnic Studies
CSU San Bernardino
San Bernardino, CAHigh School Diploma -
Summit High School
Fontana, CA05.2010
Skills
- Safety Culture
- Team Development/ Mentorship
- Verbal Communication
- Planning
- Team Building
- Conflict Resolution Techniques
- Customer Service
- Collaborate Cross-Functionally
- Operations Management
- Task Delegation
Languages
Spanish
Full Professional
Timeline
Operations Supervisor
GXO Logistics
2020.08 - 2024.08
Production Supervisor
Home Chef/ Kroger
2014.11 - 2020.07
Assistant General Manager
McDonalds
2012.07 - 2020.05
Bachelors Degree - Sociology, Ethnic Studies
CSU San Bernardino
High School Diploma -
Summit High School
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