Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Murillo

Imperial,CA

Summary

Skilled Care Provider assisting elderly, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families regarding health concerns, nutrition, cleanliness and household activities. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

11
11
years of professional experience

Work History

Provider

IHSS
07.2022 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed household management tasks for clients within private home settings.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Assisted disabled clients to support independence and well-being.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Followed nutritional plans to prepare optimal meals.
  • Transported clients for medical and personal outings.
  • Scheduled and coordinated medical appointments.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

Customer Service Cashier

Jcpenney Stores
11.2012 - 01.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Redeemed coupons to discount purchases.
  • Performed cash, card and check transactions to complete customer purchases.
  • Referred to price sheets and special sale bulletins to enter price changes.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.

Education

Associate of Science - CNA

Imperial Valley College
Imperial, CA
06.2024

Skills

  • Teamwork
  • Empathy
  • Communication
  • Adaptability
  • Problem Solving
  • Work Ethic
  • Fluent in Spanish
  • Creativity
  • Interpersonal skills
  • Patience

Timeline

Provider

IHSS
07.2022 - Current

Customer Service Cashier

Jcpenney Stores
11.2012 - 01.2023

Associate of Science - CNA

Imperial Valley College

Similar Profiles

CREATE PROFILE
Wendy Murillo