Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

Wendy Murphy

St. Johns,USA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

43
43
years of professional experience
1
1
Certification

Work History

DEVOPS MANAGER

FMSYSTEMS
12.2023 - 10.2024
  • Company Overview: FMSystems acquired by JCI -
  • Directing the DevOps Engineering team, driving automation, process improvements
  • AWS, .net and java applications
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Cross-trained existing employees to maximize team agility and performance.

SR. SRE/APPSEC MGR

ONE STUDY TEAM, REIFY HEALTH
07.2022 - 06.2023
  • Managed the team of Engineers with a focus on the continued improvement to empower teams to increase velocity, deliver quality features and services
  • Providing scalable, predictive, and automated pipelines
  • An advocate for promoting change and process improvements with responsibility for production security monitoring and remediation
  • Top Achievements
  • Implemented DataDog across the organization, working with teams to generate dashboards and alerts, I was able to increase visibility and monitoring by 45%
  • Accomplished multiple tasks within established timeframes.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Implemented DataDog increasing visibility and monitoring by 45%
  • Implementing a Dev Environment into the CI/CD pipeline I was able to provide teams with increased testing and feedback increasing velocity by 25%
  • Working with Data Analytics Team we identified infrastructure for decommissioning and optimizing database infrastructure reducing AWS costs by 15%
  • Worked with Compliance/Security implementing process and policy changes to production access to address compliance requirements

APPLICATION DEVELOPMENT MANAGER

AVAILITY
07.2020 - 07.2022
  • Directed Clinical Connectivity Development Squads (23 direct reports). FCH and GenSvs Squads (15 direct reports)
  • Responsible to hire, coach, negotiate competing priorities, and remove blocking issues
  • Successfully increased team performance, providing mentoring, career path growth potential, opportunities to execute on new technologies, encouraging innovation
  • Established a new squad to service customized report requests working with the data analytics team to leverage self-service reporting tools created within the portal
  • Expanded HL7 processing and expanding the Mirth infrastructure to increase delivery by 35%
  • Expanded the FCH and GenSvS development teams to support new customized initiatives added to the roadmap
  • Developed a mentoring program to assist in career path evolution
  • Established a React Chapter that included developers interested in coaching/mentoring others to learn React
  • Designed best practice documentation for development.
  • Guided team in layout modifications to improve functionality.
  • Delivered robust applications on time and within budget with efficient project management techniques and resource allocation.
  • Collaborated cross-functionally with product, and customer support teams to ensure alignment of product features with business objectives.
  • Enhanced software quality by enforcing thorough code reviews, automated testing, and regular performance evaluations.
  • Applied DevOps practices to better integrate disparate efforts within multi-team projects.
  • Led technical discussions to align stakeholders on technology choices for optimal solution architecture.
  • Cultivated a high-performing team of developers through mentorship, skill development initiatives, and continuous feedback.

SR SOLUTIONS ARCHITECT/DELIVERY DIRECTOR

PERFICIENT
07.2019 - 03.2020
  • Leading successful Digital transformation engagements for Major Healthcare Insurance Providers
  • Managing Vendor Partnerships with Develops industry leaders
  • Broke down technical ideas and issues into non-technical terms for business executives.
  • Promoted collaboration between cross-functional teams by serving as a liaison between developers, product managers, and stakeholders during all phases of projects.
  • Organized and led tech talks within the organization, sharing knowledge and sparking discussions around new technologies and best practices.

ENGINEERING MANAGER

VERACODE
04.2016 - 07.2019
  • Spearheaded Dev/Ops teams – SRE, DBA, AppSec Engineers
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.

DIRECTOR RELEASE ENGINEERING

IKASYSTEMS
10.2014 - 03.2015
  • Directed the planning, execution, and delivery of the transformation strategy from Waterfall to Agile Development
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

DEV/IT MANAGER

NUANCE COMMUNICATIONS
05.2010 - 09.2014
  • Managed globally dispersed IT/SysEng team supporting infrastructure
  • Achieved 50% increase in productivity within cross functional teams
  • Improved deployment to globally located data centers by 45%
  • Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
  • Facilitated seamless transitions during system upgrades or migrations by coordinating between stakeholders and mitigating potential disruptions to business operations.
  • Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.

DEV/IT Manager

MONSTER WORLDWIDE
04.2008 - 03.2010

DevOps Manager

FIDELITY INVESTMENTS
10.2006 - 03.2008

Dev/IT Manager

VINA TECHNOLOGIES
01.2001 - 01.2003

Project Manager

KANA COMMUNICATIONS
01.2000 - 01.2001

Escalation Support Manager

DAVOX
01.1998 - 01.2000

Sr Escalation Specialist

RATIONAL SOFTWARE
01.1997 - 01.1998

Senior Field Applications Engineer

ATEX
01.1993 - 01.1997

Senior Field Applications Engineer

ITEK
01.1982 - 01.1993

Education

High School Diploma -

Nashua High South
Nashua
06-1979

Skills

  • Diversity/Inclusion/Collaboration
  • Mentoring/Coaching
  • Security/Compliance
  • Program/Project Management
  • DevOps Principles
  • Project Modernization
  • Strategic Thinking
  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Operations Management
  • Performance Management
  • Policy Implementation
  • KCross-functional team management

Certification

  • Certified Scrum Product Owner, Scrum Alliance
  • Certified Six Sigma Black Belt

Community Service

  • Logistics Director, RTB 200-Mile Relay Race, 1999-2010
  • President/Founder, Gate City Community Coalition 501C, 2013-2022

Timeline

DEVOPS MANAGER

FMSYSTEMS
12.2023 - 10.2024

SR. SRE/APPSEC MGR

ONE STUDY TEAM, REIFY HEALTH
07.2022 - 06.2023

APPLICATION DEVELOPMENT MANAGER

AVAILITY
07.2020 - 07.2022

SR SOLUTIONS ARCHITECT/DELIVERY DIRECTOR

PERFICIENT
07.2019 - 03.2020

ENGINEERING MANAGER

VERACODE
04.2016 - 07.2019

DIRECTOR RELEASE ENGINEERING

IKASYSTEMS
10.2014 - 03.2015

DEV/IT MANAGER

NUANCE COMMUNICATIONS
05.2010 - 09.2014

DEV/IT Manager

MONSTER WORLDWIDE
04.2008 - 03.2010

DevOps Manager

FIDELITY INVESTMENTS
10.2006 - 03.2008

Dev/IT Manager

VINA TECHNOLOGIES
01.2001 - 01.2003

Project Manager

KANA COMMUNICATIONS
01.2000 - 01.2001

Escalation Support Manager

DAVOX
01.1998 - 01.2000

Sr Escalation Specialist

RATIONAL SOFTWARE
01.1997 - 01.1998

Senior Field Applications Engineer

ATEX
01.1993 - 01.1997

Senior Field Applications Engineer

ITEK
01.1982 - 01.1993

High School Diploma -

Nashua High South

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Wendy Murphy