Summary
Overview
Work History
Education
Skills
Personal Information
Quote
Work Preference
Certification
Certification
Timeline
Volunteer
Wendy Murphy

Wendy Murphy

Property Manager
San Diego,CA

Summary

Dedicated and focused Project Management Specialist with over 25 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements. Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Project Manager

GRINDHOUSE Management
Harvey, IL
05.2022 - 02.2023
  • Collect Rent, oversee property,, Run credit check, Interview Applicants & Tenents for rentals, keep records, pass inspections, Hire contractors & staff, lease apartments & property.
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
  • Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
  • Provided guidance to team members regarding tasks assigned to them.
  • Identified risks associated with each project and developed strategies for mitigating those risks.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Led meetings with internal team members, consultants and contractors.
  • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Gained strong leadership skills by managing projects from start to finish.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.

Hardlines

Walmart
Homewood, IL
05.2022 - 02.2023
  • Organized store shelves and backroom to ensure accurate inventory levels.
  • Assisted customers with locating items throughout the store.
  • Processed customer returns and exchanges according to company policy.
  • Replenished merchandise on store shelves as needed.
  • Maintained a clean, organized work area at all times.
  • Performed price changes for designated items in accordance with corporate directives.
  • Provided excellent customer service by greeting customers and responding to inquiries in a timely manner.
  • Operated cash register accurately and efficiently to process payments from customers.
  • Stocked incoming shipments of products on shelves in an orderly fashion.
  • Checked expiration dates on food items to ensure freshness of product.
  • Inspected merchandise for damages or defects prior to stocking shelves.
  • Identified stock-outs and communicated them to management team promptly.
  • Verified accuracy of pricing labels on merchandise before putting them out for sale.
  • Adhered to safety standards while handling heavy equipment such as pallet jacks.
  • Collaborated with other associates in order to complete tasks quickly and efficiently.
  • Updated sales floor displays regularly based on new product releases or seasonal trends.
  • Resolved customer complaints regarding purchases, refunds, or exchanges courteously and professionally.
  • Ensured that all areas of the store were properly maintained including restrooms and break rooms.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Computed purchases and received and processed cash or credit payment.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Exchanged merchandise for customers and accepted returns.
  • Prepared merchandise for purchase or rental.

Assistant Store Manager

Family Dollar
Harvey, IL
09.2018 - 03.2022
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Created promotional campaigns to increase brand awareness and attract new customers.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Maintained inventory by checking merchandise to determine levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

ASSISTANT MANAGER

7 Eleven
Chicago, IL
06.2014 - 08.2018
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Communicated regularly with customers to gain insights into their needs.
  • Created reports on sales trends, inventory levels, and financial data.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Completed inventory audits to identify losses and project demand.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.
  • Produced thorough, accurate and timely reports of project activities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Managed customer service operations, such as responding to inquiries and resolving complaints.
  • Developed strategies to increase store sales, while ensuring that all operational policies and procedures were followed.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Assisted with preparing bank deposits at the end of each shift.
  • Performed opening and closing procedures for the store each day including setting up registers, counting money and preparing bank deposits.
  • Responsible for opening and closing procedures including bank deposits.
  • Received shipments of merchandise and stocked shelves according to store requirements.
  • Assisted customers in locating products on the shelf or in the backroom.
  • Organized backroom areas, ensuring all items were properly stored and labeled.
  • Checked expiration dates on perishable items to ensure freshness.
  • Ensured all products were correctly priced and tagged before stocking shelves.
  • Rotated stock from older to newer product when necessary to ensure quality control standards.
  • Assisted customers with carrying large purchases out of the store.
  • Replenished supplies such as bags, boxes, tissue paper., as needed throughout the day.
  • Processed customer returns promptly and accurately following company guidelines.
  • Provided excellent customer service by responding courteously to inquiries.

Assistant Manager

Bucky's Express
Bolingbrook, IL
12.2012 - 06.2014
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Resolved conflicts between team members in an effective manner.
  • Performed daily cash reconciliations and prepared bank deposits.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Prepared bank deposits by counting, verifying, and recording currency, coin, and checks.
  • Counted and balanced daily receipts, bank deposits and vault inventory.
  • Performed opening and closing procedures for the store each day including setting up registers, counting money and preparing bank deposits.
  • Responsible for opening and closing procedures including bank deposits.
  • Monitored cash flow, reconciled sales receipts and prepared bank deposits on a daily basis.
  • Reconciled discrepancies between register tapes and bank deposits.
  • Reconciled customer accounts by researching discrepancies between customer records and bank deposits.
  • Prepared end-of-day paperwork such as bank deposits or shift summaries.
  • Assisted managers with administrative tasks such as counting change drawers or preparing bank deposits.
  • Received shipments of merchandise and stocked shelves according to store requirements.
  • Organized backroom areas, ensuring all items were properly stored and labeled.
  • Assisted customers in locating products on the shelf or in the backroom.
  • Performed inventory counts of merchandise on a regular basis.
  • Unloaded delivery trucks and verified contents against invoices.
  • Ensured all products were correctly priced and tagged before stocking shelves.
  • Checked expiration dates on perishable items to ensure freshness.
  • Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
  • Rotated stock from older to newer product when necessary to ensure quality control standards.
  • Replenished supplies such as bags, boxes, tissue paper., as needed throughout the day.
  • Processed customer returns promptly and accurately following company guidelines.
  • Provided excellent customer service by responding courteously to inquiries.
  • Offered basic life skills instruction such as budgeting and time management techniques to increase self-sufficiency levels among participants.

Education

High School Diploma or Equivalent - Mathematics

FARRAGUT CAREER ACADEMY
06.1989

Skills

  • Compliance Monitoring
  • Cost Control
  • Inventory Control
  • Workforce training
  • Strategic Planning
  • Contract Management
  • Risk Management
  • Project Planning
  • Data Analysis
  • Document Management
  • Project Management
  • Vendor Sourcing
  • Systems implementation
  • Technical Support
  • Schedule Management
  • Work flow planning
  • Productivity Improvement
  • Project tracking
  • Budget Preparation
  • Client Relations
  • Cost reduction and containment
  • Budgeting and forecasting
  • Customer relations specialist
  • Site safety coordinator
  • Data review
  • Expense Reports
  • Project Scheduling
  • Purchasing and procurement
  • Building applications
  • Staff training and mentoring
  • Presentations
  • Staff Management
  • Budget Control
  • Contract negotiation expertise
  • Customer Relations
  • Client rapport
  • Building codes and regulations
  • Permit processing
  • Staff training and motivation
  • Safety protocol
  • Processes and procedures
  • Coaching and Mentoring
  • Staff retention
  • Scope Management
  • Staff Oversight
  • Customer Service Management
  • Loss Prevention
  • Cash Handling
  • Promotional planning
  • Product Demonstrations
  • Cash Handling Accuracy
  • Personnel Scheduling
  • Product ordering
  • Employee oversight
  • Loss prevention strategies
  • Resource Management
  • Promotional Campaigns
  • Inventory Monitoring
  • Sales proficiency
  • Alarm systems
  • Team member development
  • Scheduling Coordination
  • Store operations oversight
  • Daily Reporting
  • Safety enforcement
  • Employee Scheduling
  • Staff Training
  • Bank Deposit
  • Food service
  • Store maintenance
  • Staff Training and Development
  • Front end operations

Personal Information

Title: ASSISTANT STORE MANAGER

Quote

Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementPaid time off401k matchHealthcare benefitsPaid sick leaveTeam Building / Company RetreatsStock Options / Equity / Profit SharingPersonal development programs

Certification

  • [Area of certification] Training - [Timeframe]

Certification

Food service and handling

Timeline

Project Manager

GRINDHOUSE Management
05.2022 - 02.2023

Hardlines

Walmart
05.2022 - 02.2023

Assistant Store Manager

Family Dollar
09.2018 - 03.2022

ASSISTANT MANAGER

7 Eleven
06.2014 - 08.2018

Assistant Manager

Bucky's Express
12.2012 - 06.2014

High School Diploma or Equivalent - Mathematics

FARRAGUT CAREER ACADEMY

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Wendy MurphyProperty Manager