Seeking a position where I can utilize my organizational skills, customer service experience and attention to detail to contribute to a professional environment.
Overview
10
10
years of professional experience
Work History
Apprentice
The Chique Collective
02.2025 - Current
Assist in providing exceptional customer service and styling consultations to clients.
Maintain cleanliness and organization of workstations to ensure a safe environment.
Execute daily tasks efficiently while managing multiple client appointments.
Assist front desk by answering phone calls, taking appointments and checking clients in.
Support inventory management by tracking product usage and restocking supplies as needed.
Senior Barber
Virile Barber & Shop
06.2019 - 02.2025
Provided expert consultations on hairstyles, ensuring client satisfaction and repeat business.
Developed loyal clientele through consistent high-quality service and friendly demeanor.
Enhanced customer satisfaction by providing personalized and precise haircuts tailored to individual preferences.
Answered incoming telephone calls and scheduled appointments for clients.
Managed business customer service, responding to requests and concerns promptly.
Front Desk Attendant
NFC Amenity Management
05.2018 - 06.2019
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Attended to needs of visitors by aiding and providing customer service in fast-paced environment.
Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
Provided knowledgeable recommendations on local attractions, restaurants, transportation options, promoting positive interactions between guests and the hotel brand.
Assisted with guest reservations, ensuring accuracy and timely communication of booking details.
Office Clerk
Law Office of Ingrid Echeverria
09.2015 - 09.2017
Managed daily correspondence, ensuring timely responses and organization of client communications.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Coordinated and scheduled meetings and appointments.
Created and maintained detailed records of all office activities.