Wendy OBrien
Henderson,NV
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Linda's Cleaning
Las Vegas, NV
02.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained clean, safe, and organized store environment to enhance customer experience.
Cocktail Server
Sam's Town Casino
Las Vegas, NV
03.2021 - 11.2023
- Maintained clean and organized bar area.
- Anticipated guest needs and provided proactive service.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
Assistant Gaming Manager/Bartender
Dotty's Casino
Las Vegas, NV
03.2020 - 04.2021
- Encouraged development of leadership skills among supervisors to foster employee morale.
- Enforced standards for recording customer and transactional information in computers.
- Monitored gaming floor activity proactively, identifying potential issues or areas of concern before they escalated into larger problems.
Cocktail Server
Arizona Charlie's Hotel & Casino
Las Vegas, NV
03.2014 - 07.2019
- Supported positive work culture through effective communication and teamwork among colleagues across various departments within establishment.
- Maintained clean and organized bar area for optimal efficiency during busy shifts.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
Education
No Degree - Blackjack
Blackjack Dealing School
Las Vegas, NV02.2024
No Degree - Cosmetology
Euphoria
Las Vegas, NV03.2013
High School Diploma -
Washington High School
Fremont, CA01.1985
Skills
- Efficient multitasking
- Exceptional customer service
- Reliability and punctuality
- Alcohol awareness
- Team player attitude
- Cleanliness and sanitation
Timeline
Assistant Manager
Linda's Cleaning
02.2023 - Current
Cocktail Server
Sam's Town Casino
03.2021 - 11.2023
Assistant Gaming Manager/Bartender
Dotty's Casino
03.2020 - 04.2021
Cocktail Server
Arizona Charlie's Hotel & Casino
03.2014 - 07.2019
No Degree - Blackjack
Blackjack Dealing School
No Degree - Cosmetology
Euphoria
High School Diploma -
Washington High School
Similar Profiles
Linda YangLinda Yang
Packing, Shipping, and Receiving Assembler at Linda's CleaningPacking, Shipping, and Receiving Assembler at Linda's Cleaning
Sabrina SteelSabrina Steel
House Cleaner at Linda's Cleaning Service'sHouse Cleaner at Linda's Cleaning Service's
Asley KloepferAsley Kloepfer
Manager at Linda's Chicken HutManager at Linda's Chicken Hut
Hazel TorresHazel Torres
Mortgage Loan Officer at UNIFY Financial Credit UnionMortgage Loan Officer at UNIFY Financial Credit Union
Daisy LeeDaisy Lee
Bartender - Diplomat Prime Steaks at Hilton Diplomat Beach ResortBartender - Diplomat Prime Steaks at Hilton Diplomat Beach Resort