Wendy Owings

• Analyzed customer needs and provided best options, upselling products and services.
• Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
• Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.
• Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
• Responded to customer inquiries and problems to promote great service.
• Researched insurance plans to find good options for clients' needs.
• Maintained pleasant and cordial attitude, remaining calm when issues arose.
• Wrote policies, finalized documents and filed paperwork.
• Offered information about policy and coverage details.
• Answered insurer questions regarding policyholders.
• Rewrote and reinstated insurance policies, following underwriting and business rules.
• Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.

• Established and enforced rules for behavior and procedures to maintain order among students.
• Mentored 8 Initially Licensed Student Teachers
• Grade Level Chair Leader(9 years intermittent)
• Subject Level Chair Leader(Science Department) (6 years)
• Instructional Design and Evaluation Committee Member(4 years)
• Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
• Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
• Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
• Enhanced lessons with smart board technology, iPads and computers to address common core goals.
• Utilized behavior management skills to foster environment conducive to student learning.
• Encouraged student critical thinking and discussion using variety of teaching techniques.
• Designed individualized curricula for academically underachieving students.
• Maintained safe, clean and organized classroom environment.
• Attended in-service training and professional development courses to stay on top of policy and education changes.
• Tracked attendance, assignments, grades and class participation for students.
• Managed and organized class records and reports.
• Identified weakness and strengths to create strategic student improvement plans.
• Evaluated data and used measurements to plan, coordinate and advance student progress.
• Conveyed and utilized strong communication and interpersonal skills to establish positive rapport with students, parents and fellow educators.
• Conferred with specialists to support needs of students with individualized educational plans.
• Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for students.
• Administered tests, quizzes and other assignments to gauge students' learning and knowledge of course materials.
• Designed curriculum, lesson plans and instructional materials for classroom teaching.
• Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
• Modified course content and complexity to meet individual and group goals.
• Provided individualized instruction to meet the needs of all students.
• Utilized technology-based learning tools to enhance classroom instruction.
• Instructed students in academic subjects such of science and social studies.
• Led students through safety procedures for active shooter and fire drills.
• Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
• Participated in workshops, trainings and conferences to improve educational skills.

3 years Middle School Basketball Coach; 2 years High School Assistant Varsity Coach

• See experience and skill set in above listed Teaching Assignment

5 years Middle School Softball Coach

• see experience and skill set listed in Rowan Salisbury section
• 1 year Basketball Coach

• Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
• Enforced discipline and policies to protect safety of recreational activity participants.
• Coordinated and led group activities for campers and counselors.
• Maintained relationships and communicated with camper parents and family members.
• Reported incidents and accidents to supervisors and completed necessary paperwork.
• Communicated with other counselors to coordinate group activities.
• Helped campers build confidence and self-esteem through consistent guidance and mentoring.
• Played various outdoor sports with children, teaching rules and demonstrating good sportsmanship.
• Worked creatively with other staff to develop and carry out new themes and events for camp participants.
• Complied with safety rules to minimize incidents and accidents.
• Assisted in coordinating, planning and direction of daily activities for participants aged 4 to 11, working within set budget.
• Communicated camper needs, progress and attitudes in weekly staff meetings and made appropriate program adjustments.
• Assisted homesick children, actively listening to concerns and providing emotional support.
• Supervised 3 staff members and campaign volunteers.
• Delegated staff responsibility for camp assignments to foster collaborative team approach.
• Participated in staff trainings to maintain knowledge on best practices related to camping operations.
• Supervised, trained and evaluated counselors to ensure quality of programming was met.
• Maintained daily records of attendance, camper behavior and incident reports.
• Scheduled transportation for field trips ensuring all safety requirements were met.
• Facilitated conflict resolution between campers when disputes arose.
• Conducted regular meetings with staff to review policies, procedures and expectations for camp operations.

• Promoted business on social media platforms to maximize brand identity and generate revenue.
• Managed operations budgeting, accounts payable and accounts receivable and payroll.
• Conferred with customers to understand needs and finalize purchase orders.
• Kept records for production, inventory, income and expenses.
• Set pricing structures according to market analytics and emerging trends.
• Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
• Determined pricing for products or services based on costs and competition.
• Interviewed, trained and supervised employees.
• Built and enhanced relationships with clients to boost revenue.
• Built education supply company from scratch by establishing plans, sourcing funding and hiring team members.
• Developed business plan to secure financial backing from investors.
• Ensured compliance with all local laws and regulations related to the business operations.
• Managed inventory levels to meet customer demand while minimizing costs.
• Took care of escalated customer concerns to increase satisfaction.

• Inspected, replaced and repaired defective parts and completed preventive maintenance.
• Disassembled machinery to remove parts and make repairs.
• Facilitated optimal efficiency in machinery with thorough cleaning, lubricating and adjustment of components.
• Set up thread count and patterns on a variety of knitting machines
• Assisted production members in reaching production goals
• Tested mechanical equipment to ensure proper functioning.
• Calibrated systems to meet operational requirements according to manufacturer's specifications.
• Disassembled faulty machinery for further examination and repair.
• Performed preventative maintenance on various types of equipment and machinery, including lubricating parts, inspecting belts, and replacing worn components.
• Cleaned and maintained work areas to maintain a safe environment for workers.
• Adhered strictly to established safety protocols when handling dangerous materials or performing repairs on complex machinery.
• Conducted regular inspections to detect potential issues with machinery.
• Assisted in the installation of new machines or equipment.
• Provided training sessions for staff members regarding the use and care of specific pieces of equipment.
• Identified problems with equipment through visual inspection and diagnostic testing.
• Calibrated machinery for precise operation following repairs or adjustments.
• Inspected equipment for safety compliance and operational efficiency before deployment.
• Completed standard inspections to assess wear and damage to vehicles.

• Ensured all products were packaged correctly before shipping out.
• Loaded and unloaded materials from conveyor belts as required.
• Tracked inventory levels and restocked materials as needed.
• Cleaned work areas regularly to ensure a safe working environment.
• Collaborated with team members to meet daily production goals.
• Performed quality control checks on assembled items.
• Identified defective products during quality assurance inspections.
• Communicated effectively with supervisors regarding any changes or updates related to the production process.
• Assisted with troubleshooting issues that arose during the production process.
• Boxed, labeled and moved items to keep production lines moving swiftly.
• Supported QA measures by inspecting items and removing defective elements.
• Monitored production line for equipment malfunctions, reporting issues to supervisors promptly.
• Rotated through various stations on the production line to maintain skill versatility.
• Assisted in training new production line workers on equipment and procedures.
• Followed standard operating procedures and safety protocols at all times.
• Looked through work orders to determine type and quantity of materials needed for each production batch.
• Established quality control standards for fabricated materials.
• Adhered to company policies regarding quality control measures.
• Inspected outgoing packages for quality control purposes.