Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
24
24
years of professional experience
Work History
Food Service Supervisor
Subway
Jacksonville, FL
08.2020 - Current
Maintained health and food safety standards at all stages, from storage through delivery.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Kept guest and work areas clean, organized and sanitized per established standards.
Ordered new supplies and food to maintain service levels.
Tracked food production levels, meal counts and supply costs.
Identified team weak points and implemented corrective actions to resolve concerns
Sales Associate
DD's Discount
Jacksonville, FL
09.2016 - 07.2020
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Greeted customers, helped locate merchandise and suggested suitable options.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Engaged with customers to build rapport and loyalty
Prepared merchandise for sales floor by pricing or tagging
Helped customers locate products and checked store system for merchandise at other sites
Payroll Coordinator
St. Vincent's Medical Center Riverside
Jacksonville, United States
09.1998 - 08.2016
Maintained timekeeping system.
Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Managed weekly funding of taxes and payroll liabilities.
Coordinated bi-weekly payroll for up to 1,256 personnel.
Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
Employed error identification and audit tools to effectively resolve payroll discrepancies.
Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
Reviewed time records for employees to verify accuracy of information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing and filing documents.
Responded to inquiries from callers seeking information.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies
Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks
Coordinated bi-weekly payroll for up to [1,526] personnel