Summary
Overview
Work History
Education
Skills
Web
Certification
Languages
Affiliations
Timeline
cropped
Wendy Paul

Wendy Paul

Davenport,United States

Summary

Dedicated, energetic, and experienced technical manager with a servant leadership style. Pursuing a challenging role where planning and project management expertise contribute to organizational success. Committed to fostering a dynamic, collaborative work environment, aiming to contribute passion and leadership skills to surpass corporate goals. Eager to bring enthusiasm, effective communication, and a results-driven approach to a team-oriented and forward-thinking environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Technical Manager, Show Systems

Universal Orlando Resort
10.2021 - Current

Highlight - Led the Show Control team in developing and implementing new code to run the Holiday Parade, thus eliminating the cost of an annual service agreement. This script will be the building block for Mardis Gras and new daytime parade.

  • Directly manage Lighting and Show Control supervisors overseeing 50 team members in planning workflow, scheduling, estimating, and quality control of technical designs, installs & strikes
  • Participate in event and Marquee Projects technical planning, show production, and guest experiences in collaboration with Production Management and Show Direction to ensure creative intent is met while adhering to budget and scheduled timelines
  • Participate in Technical and Executive Reviews of Events and Marquee Projects as well as new entertainment offerings, address feedback notes and effectively communicating to relevant teams
  • Develop technical strategies to align with business objectives, driving growth and innovation within the organization
  • Manage the allocation of monetary, personnel and technical resources
  • Proactively seek new opportunities for Lighting and Show Control integration, contributing to the success of events and Marquee Projects

Project Manager, Application and Software Development

ResultStack
03.2021 - 10.2021

Highlight - Delivering a particularly complex project for a high profile client as they absorbed another restaurant chain into their corporate entity.

  • Established effective communication among 12 team members for enhanced collaboration and successful project completion
  • Developed project schedules and plan to ensure timely completion of the project
  • Obtained management and client agreement with the project plan and timeline, and advised of any obstacles or resource needs
  • Orchestrated the project team, identified competencies, assigned resources to development tasks
  • Led and delivered small to larger-scale cross function agile projects
  • Engaged with product owners, business stakeholders, and delivery team to understand business needs and identify appropriate solutions
  • Facilitated sprint ceremonies, daily stand up, and retrospectives
  • Provided updates to senior leadership including CEO on project budget, preproduction, estimation, proposals, and contracts

Technical Manager, AVPL

NBC Universal Creative
05.2018 - 11.2020

Highlight - Finding a lighting solution for a laser portal that could not be an actual laser

  • Drafted and presented project proposals, defined SOWs, timelines, budgets, KPIs, deliverables, and milestones, allocated resources in addition to negotiated pricing, timelines, services, and terms with vendors
  • Liaised with lighting designer, electrical engineer and project architect to ensure the lighting design lined up with the facility blueprints and all other disciplines, (electrical, security, IT, AV etc)
  • Managed a $14 million budget, ensuring effective allocation of resources and adherence to creative and financial objectives
  • Built strong, lasting relationships and strategic partnerships through exceptional stakeholder service; served as primary point of contact for stakeholder communications
  • Directly lead and supervised a team of designers from Blue Sky through Construction Documents phases to produce a lighting design to meet Universal Creative Engineering, electrical and lighting specifications while ensuring that the finished design met creative intent to the satisfaction of the studio design team as well as obtained buy-off from executive
  • Led creative updates, presented risk and trends and addressed executive concerns and contingencies

Technical Director and Event Sales Manager

Charlotte Performing Arts Center
08.2013 - 05.2018

Highlights - Repairing previously damaged reputation and relationships with previous clients and filling the calendar with revenue generating events

  • Developed and implemented detailed plans for delivering large scale events including hosting an internal kickoff, overall digital engagement experiences, staffing, video production, sponsorship, logistics, and internal alignment on goals
  • Developed budget for all technical and maintenance departments while assisting with planning ahead for upcoming Capital Expenditures purchases and upgrades including negotiating, analyzing, and preparing purchase order agreements, contractors and cost control measures
  • Evaluated obsolescence project designs for all systems within facility ensuring all designs met with facility safety compliance and ensured the end design and installation would fulfill required specifications
  • Executed safety and facility inspections, reports on facility issues and prepared risk assessments for board of directors in addition to leading safety investigations team for any major accidents, reported findings and executing contingency plans

Education

Liberal Arts - Psychology

University of New Brunswick
Fredericton, Canada
05.1999

Liberal Arts - Music

Mount Allison University
Sackville, Canada
05.1996

Skills

  • Team Leadership
  • Production/Event Management
  • Contract and Proposal Writing
  • Procurement
  • Microsoft Office Suite
  • Budgeting & Scheduling
  • Scheduling
  • Vendor & Client Management
  • Project Management
  • Sales
  • Audio/Visual/ Lighting Systems
  • Television and Theatrical Production

Web

https://www.linkedin.com/in/wendy-paulcsm/

Certification

Certified Scrum Master. Scrum Alliance, 2021

Laser Safety Officer, Laser Institute, 2023

OSHA 10, Universal Studios Orland, 2018

Critical Incident Stress Management, 2013

Languages

French
Professional Working

Affiliations

  • Piano
  • Baking
  • Cooking
  • CrossFit
  • Cycling

Timeline

Technical Manager, Show Systems

Universal Orlando Resort
10.2021 - Current

Project Manager, Application and Software Development

ResultStack
03.2021 - 10.2021

Technical Manager, AVPL

NBC Universal Creative
05.2018 - 11.2020

Technical Director and Event Sales Manager

Charlotte Performing Arts Center
08.2013 - 05.2018

Liberal Arts - Psychology

University of New Brunswick

Liberal Arts - Music

Mount Allison University
Wendy Paul