Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wendy Perez

Fort Worth,TX

Summary

Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.

Overview

21
21
years of professional experience

Work History

Immigration Services Assistant

United States Immigrations and Customs Services (USCIS)
06.2022 - Current
  • As an Immigration Services Assistant, I am responsible for managing individual case files, overseeing file movements, conducting file audits, and serving as a records liaison with other agencies
  • Proficient in creating, editing, and organizing documents using various software applications
  • Handling highly sensitive information and ensuring document security
  • Identifying and channeling incoming requests through the appropriate departments for processing
  • Analyzing files, reports, and detailed information utilizing USCIS data systems while maintaining data integrity
  • Review applications and petitions with supporting documentation in accordance with official policies and procedures to ensure proper order and information is present
  • Collect and analyze information through system checks, and electronic inquiries
  • Providing administrative support, including clerical functions, preparing file records, and contributing to immigrations management systems

Realtor

The Property Shop
07.2021 - Current
  • As the top-performing agent in both sales and transactions for Q1, 2023, I have honed exceptional communication skills with clients, earning 50% of business through referrals
  • Proficient in compiling and maintaining property lists, facilitating paperwork, reviewing contracts, and initiating negotiation processes
  • Skilled in educating buyers on the home buying process, coordinating open houses, and maintaining a detailed calendar for timely task adherence
  • Research market conditions and trends and utilize various data systems to gather data and apply analytical techniques for incorporation into reports to prepare comparative market analysis and compile data to present orally and/or in writing; to advise clients on the best strategies for buying and selling

Unit Secretary

Federal Bureau of Prisons (FMC Carswell)
12.2016 - 06.2022
  • In my role as a Unit Secretary, I ensured meticulous attention to detail in handling routine inquiries, inventorying supplies, reconciling statements, and supervising time and attendance processes
  • Proficient in administrative duties, maintaining files, creating incident reports, and coordinating release plans
  • Demonstrated knowledge of the Freedom of Information Act, and Privacy Act
  • Utilized various data systems to perform data entry, analysis, and reporting to executive staff, Regional Directors, and the Centers for Disease Control
  • Collected information through system checks, electronic inquiries, state and local law enforcement agencies, courts, and probation departments to ensure release or transfer information was accurate
  • Assisted Special Investigation Services (SIS) with in-house investigations
  • Consulted 'Hot List' records of inmates who were high profile, or security threats to themselves, society, or staff to ensure proper accommodations were in place prior to movement, transfer, or for day-to-day operations
  • Participated in recruitment activities, advising prospective applicants in the hiring process and navigating the USAJobs website
  • Prepared briefing documents or after actions reports identifying issues, provided feedback, resolutions, or recommendations

Instructor

Board & Brush Creative Studio
10.2018 - 05.2021
  • Instructor with expertise in directing and overseeing 25 individuals, planning, and organizing work, engaging in classroom behavior management, and utilizing various instructional tools
  • Proven ability to develop age-appropriate activities, provide guidance and mentorship to students, and contribute to the creative and innovative arts program
  • Effectively communicated and distributed work assignments, leading to increased student satisfaction

Correctional Officer

Federal Bureau of Prisons (FMC Carswell)
05.2015 - 12.2016
  • As a Correctional Officer, I adhered to security procedures, maintained order, and protected life within the facility
  • Conducted rounds, created incident reports, managed phone calls, and ensured the security of incoming/outgoing inmate correspondence
  • Demonstrated a strong understanding of Bureau of Prisons policies and procedures
  • Demonstrated knowledge of the Freedom of Information Act, and Privacy Act
  • Utilized various data systems to perform data entry, analysis, and reporting to executive staff, Regional Directors, and the Centers for Disease Control
  • Collected information through system checks, electronic inquiries, state and local law enforcement agencies, courts, and probation departments to ensure release or transfer information is accurate
  • Assisted Special Investigation Services (SIS) with in-house investigations
  • Consulted 'Hot List' records of inmates who were high profile, or security threats to themselves, society, or staff to ensure proper accommodations were in place prior to movement, transfer, or for day-to-day operations
  • Participated in recruitment activities, advising prospective applicants in the hiring process and navigating the USAJobs website
  • Prepared briefing documents or after actions reports identifying issues, provided feedback, resolutions, or recommendations

Transportation Security Officer

Transportation Security Administration (TSA)
04.2004 - 05.2015
  • As a Transportation Security Officer, I played a crucial role in identifying improvised explosives utilizing improvised explosives detection devices and ensuring proper screening of persons and baggage
  • Recognized for my contribution to team success and maintaining equipment
  • Worked in the command center becoming proficient in analyzing data to appropriately staff workstations, and checkpoints to ensure expedited screening and boarding of passengers
  • Handling highly sensitive information and ensuring document security
  • Collect and analyze information through system checks, and electronic inquiries
  • Providing administrative support, including clerical functions, preparing reports, maintaining accurate records, and contributing to Transportation Security Administrations systems

Education

Associate Degree - Criminal Justice

University of Phoenix
Phoenix, AZ

Certificate - Direct Employment

Pima Community College
Tucson, AZ

Skills

  • Administrative Proficiency
  • Communication and Negotiation
  • Program Administration
  • Instructional Leadership
  • Security and Safety
  • Technology Proficiency
  • Leadership and Supervision
  • Legal Compliance
  • Community Engagement
  • Real Estate Expertise

Languages

Spanish
Professional Working

Timeline

Immigration Services Assistant

United States Immigrations and Customs Services (USCIS)
06.2022 - Current

Realtor

The Property Shop
07.2021 - Current

Instructor

Board & Brush Creative Studio
10.2018 - 05.2021

Unit Secretary

Federal Bureau of Prisons (FMC Carswell)
12.2016 - 06.2022

Correctional Officer

Federal Bureau of Prisons (FMC Carswell)
05.2015 - 12.2016

Transportation Security Officer

Transportation Security Administration (TSA)
04.2004 - 05.2015

Associate Degree - Criminal Justice

University of Phoenix

Certificate - Direct Employment

Pima Community College

Similar Profiles

CREATE PROFILE
Wendy Perez