Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Wendy Perreault

Waterbury,VT

Summary

Dedicated professional with a solid background in high-volume office environments focused on delivering exceptional administrative support. Personable and communicative with a friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight.

Overview

13
13
years of professional experience

Work History

Financial Administrator

SOV-Department of Corrections
02.2023 - Current
  • Maintain financial records for all Probation & Parole field sites.
  • Coordinated accounts payable activities, such as approving payment requests and resolving disputes.
  • Evaluated budgets and forecasts regularly and advised District Managers on optimal strategies.
  • Streamlined accounting procedures for increased efficiency and accuracy.
  • Expense Coordinator: approve all Probation & Parole staff's expense reports weekly.
  • Processed multiple types of payments for all 12 Probation & Parole field sites.
  • Researched discrepancies with vendors for resolution.
  • Lead Mobile Device Administrator: Acquiring, maintaining and troubleshooting issues.

Administrative Services Coordinator II

State of Vermont – Residential Licensing & Special Investigations
01.2022 - Current
  • Provide lead Administrative Support to 15 workers and supervisors in field.
  • Perform criminal background checks for new employees in Family Services.
  • Process Foster Care applications, run background checks on applicants.
  • Open and close special investigations and regulatory investigations in database.
  • Produce and distribute weekly missing children report.
  • Reconcile Fingerprint and Adam Walsh logs monthly.
  • Process out of state Adam Walsh background checks.
  • Code and process monthly invoices for payment.
  • Order files from public storage.
  • Assist the public and answer questions regarding Foster Care licensing system.
  • Assist other departments in Family Services with requests.
  • Onboarding new employees through SuccessFactors.

Criminal Records Specialist III

State of Vermont – DPS - VCIC
12.2016 - 01.2022
  • Assist Law Enforcement, State's Attorneys, VT DOC, or courts on information collected, reported, or acquired.
  • Verification of monthly NCIC records for accuracy.
  • Research criminal history to obtain all information necessary for review.
  • Perform criminal record background checks on offenders moving in state.
  • Maintain offender files for accurate information and compliance.
  • Organize and coordinate trainings for other state agencies
  • Run required reports for data collection, problem solve database issues or for updating offender files.
  • Answer phones, assist public and offenders.

Administrative Services Technician IV

State of Vermont - VT Department of Corrections
09.2013 - 12.2016
  • Provide support to Commissioner, Deputy Commissioner, and other department heads.
  • Assist with scheduling legislative testimonies, hearings, and appointments.
  • Process background record checks.
  • Always maintain high confidentiality and discretion.
  • Data entry for Out of State Offender Unit.
  • Greet visitors, answer telephone inquiries from public and Inmate Hotline.
  • Open, sort and distribute incoming correspondence.
  • Event planning and coordinating trainings for staff.
  • Maintain Emergency Alert System database within department.
  • Assist VT DOC Academy.

Correctional Officer

State of Vermont - VT Department of Corrections
10.2011 - 09.2013
  • Supervised and monitored 15-40 inmates in living units.
  • Maintained security within the facility and oversaw the health and safety of staff, inmates, and visitors.
  • Patrolled and visually inspected units, yards, buildings, and inmates to ensure the welfare and safety of all.
  • Operated main control room, monitored doors, units, cameras, alarms, and video terminals.
  • Operated control panels in response to audio and visual requests by staff.
  • Provided backup in emergency situations to the public, staff and inmates in disruptive behavior or medical emergencies.
  • Certified in first aid/CPR, SCBA, use of force techniques and communication skills.

Education

High School Diploma -

Mount Abraham Union High School
Bristol, VT
06.1983

Administrative Assistance and Secretarial Science -

Addison County Vocational Center
Middlebury, VT
06.1983

Certificate: Interpersonal Communication -

Champlain College
Burlington, VT
12.1984

Chiropractic Assistant Certificate: Chiropractic Assistant -

NY Chiropractic College
Long Island City, NY
09.1988

Massage Therapist Certificate: Massage Therapy -

Chris Cooper School of Massage
Killington, VT
02.1998

First Responder Course: First Responder -

First Responder Course
Vergennes, VT
04.2000

Step Up Into Law Enforcement Certificate: Step Up Into Law Enforcement - Law Enforcement

Vermont Works For Women
Winooski, VT
10.2011

Skills

  • Active listening skills
  • Excellent customer service skills
  • Transferable skillset to any Administrative position
  • Knowledge of most software programs
  • Strong interpersonal skills
  • Exceptional multi-tasker
  • Ability to learn quickly
  • Self starter
  • Capable of reading the room and people

Volunteer Experience

  • Burlington Restorative Justice Committee, Panel Member, 2014-2015
  • Sweetwater’s Restaurant Yearly Thanksgiving Meal for Homeless, 2012-2016
  • St. Baldrick's Yearly Shave-A-Thon Children's Cancer, Treasurer, 2012-2015

References

  • Sheila Sayah, (802) 498-3087
  • Kristy Hetzel, (802) 355-7583
  • Karen Germain, (802) 233-4989

Timeline

Financial Administrator

SOV-Department of Corrections
02.2023 - Current

Administrative Services Coordinator II

State of Vermont – Residential Licensing & Special Investigations
01.2022 - Current

Criminal Records Specialist III

State of Vermont – DPS - VCIC
12.2016 - 01.2022

Administrative Services Technician IV

State of Vermont - VT Department of Corrections
09.2013 - 12.2016

Correctional Officer

State of Vermont - VT Department of Corrections
10.2011 - 09.2013

High School Diploma -

Mount Abraham Union High School

Administrative Assistance and Secretarial Science -

Addison County Vocational Center

Certificate: Interpersonal Communication -

Champlain College

Chiropractic Assistant Certificate: Chiropractic Assistant -

NY Chiropractic College

Massage Therapist Certificate: Massage Therapy -

Chris Cooper School of Massage

First Responder Course: First Responder -

First Responder Course

Step Up Into Law Enforcement Certificate: Step Up Into Law Enforcement - Law Enforcement

Vermont Works For Women

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Wendy Perreault