Wendy Peters
Palm Bay,FL
Summary
Dedicated and compassionate nurse with proven ability to provide patient care in fast-paced environment. Calm and level-headed when handling high-stress situations. Uses strong communication skills and humor to develop professional relationships with patients and families. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Charge Nurse
Health First Palm Bay Hospital
01.2019 - Current
- Enhanced patient care by developing and implementing evidence-based nursing protocols.
- Improved team communication and collaboration through regular staff meetings and open discussions.
- Streamlined patient flow by coordinating with interdisciplinary teams for timely admissions, discharges, and transfers.
- Reduced medication errors by conducting thorough assessments, reviewing medications, and providing staff education.
- Promoted a culture of safety through consistent adherence to infection control practices and reporting incidents promptly.
- Achieved higher patient satisfaction scores by actively listening to concerns and addressing them in a compassionate manner.
- Optimized staffing levels by balancing nurse-patient ratios according to acuity and census fluctuations.
- Mentored new hires, providing support during orientation and ensuring successful transition into the clinical setting.
- Facilitated smooth operations during high-acuity situations, prioritizing resources efficiently to maintain optimal patient care delivery.
- Advocated for patients'' rights while maintaining respect for their preferences, values, beliefs, confidentiality, dignity, and comfort level throughout their hospital stay.
- Supported seamless transitions of care between shifts by effectively communicating pertinent information during handoffs.
- Responded to patient emergencies to provide prompt and correct intervention .
- Educated patients and families to increase understanding of condition and best ways to manage.
- Administered medications and treatments to manage patient's condition.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
RN Floor Nurse
Springfield Regional Medical Center
03.2017 - 12.2018
- Improved patient care by providing compassionate and comprehensive nursing support on a busy hospital floor.
- Enhanced patient satisfaction by delivering personalized care plans tailored to individual needs.
- Reduced medication errors through vigilant monitoring and proper documentation of administered treatments.
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
- Promoted a safe environment by consistently adhering to infection control policies and procedures.
- Contributed to reduced hospital readmissions by conducting thorough assessments and appropriately addressing patients'' concerns during their stay.
- Expedited recovery times by implementing evidence-based wound care techniques as part of a comprehensive treatment plan.
- Strengthened relationships between patients, families, and healthcare providers through clear communication and active listening skills.
- Supported smooth transitions of care by effectively collaborating with other nurses during shift handovers, ensuring seamless continuity of patient care.
- Advanced critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
- Ensured accuracy in patient records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
- Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients on ICU stepdown floor.
- Administered medication such as insulin and monitored patients' responses to detect problems.
- Helped patients feel comfortable by adjusting positions and engaging in casual conversation.
Director of Nursing
Heartland Of Springfield
10.2012 - 04.2017
- Improved patient care quality by implementing evidence-based nursing practices and protocols.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Evaluated work performance of 75 nursing personnel to determine wage increases and implement discipline.
Education
Associate of Applied Science - Nursing
Fortis College - Centerville
Dayton, OH09.2012
Skills
- Compassionate Care
- Care Coordination
- Occupational safety
- Discharge Planning
- Health Promotion
- Patient Examination
- Family Education
- Medication and IV administration
- Patient Condition Monitoring
- Needs Assessment
- Vitals monitoring
Certification
- Licensed Registered Nurse
- ACLS, BLS, NIHSS Certified
Timeline
Clinical Charge Nurse
Health First Palm Bay Hospital
01.2019 - Current
RN Floor Nurse
Springfield Regional Medical Center
03.2017 - 12.2018
Director of Nursing
Heartland Of Springfield
10.2012 - 04.2017
Associate of Applied Science - Nursing
Fortis College - Centerville
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