Wendy Poveda
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Cashier
El Chunky
08.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Management Assistant
Berries Wagon
03.2023 - 08.2023
- Created and updated records and files to maintain document compliance.
- Conducted research to assist with routine tasks and special projects.
- Oversaw training and onboarding process for all newly hired employees.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Increased customer service success rates by quickly resolving issues.
- Trained and supervised employees on office policies and procedures.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Administrative Asistent
Universidad Autonoma Regional De Los Andes
03.2020 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Secretary to the General Manager
Pre Unversitario Hawking Einstein
01.2018 - 01.2020
- Handled confidential information in professional manner.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered high volume of phone calls and email inquiries.
- Transcribed phone messages and relayed to appropriate personnel.
- Organized and updated schedules for executives.
Education
No Degree - Lawyer
Universidad Autonoma De Los Andes
Ambato - Ecuador12.2024
Skills
- Customer Assistance
- Payment Processing
- Product Restocking
- Cash Register Operation
- Drawer Balancing
- Reports and Documents
- Daily Reporting
- Order Verification
- Inventory Management
- Sales Expertise
- Issue Resolution
- Customer Relations
- Conflict Resolution
- Staff Training
- Written and Verbal Communication
- Report Preparation
- Inventory Control
Timeline
Cashier
El Chunky
08.2023 - 10.2023
Management Assistant
Berries Wagon
03.2023 - 08.2023
Administrative Asistent
Universidad Autonoma Regional De Los Andes
03.2020 - 12.2022
Secretary to the General Manager
Pre Unversitario Hawking Einstein
01.2018 - 01.2020
No Degree - Lawyer
Universidad Autonoma De Los Andes
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