Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wendy Raymond

Providence,Utah

Summary

Business operations professional with solid foundation in driving operational success and improving organizational performance. Known for fostering collaborative environments and adapting to evolving business needs. Skilled in process optimization and team leadership, consistently delivering results.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Operations and Marketing Consultant

Taps and Snaps
03.2012 - Current
  • Manage State and Federal product labeling approvals, ensuring compliance and reducing go-to-market time by 4-5 weeks. Partnered with regulatory agencies and internal teams to overcome challenges, achieving faster approvals and more efficient product launches.
  • Develop SKU-level demand plans by leveraging industry association data and market trends to ensure precise and reliable forecasting, driving inventory optimization and meeting seasonal consumer demand efficiently.
  • Build product sales sheets to ensure accurate and comprehensive product information, facilitating smooth grocery submissions and efficient distribution processes
  • Oversee the end-to-end process of submitting new product applications to national and local grocery chains, ensuring accuracy, and timely approvals.
  • Organize and host customized educational sessions focused on specific brands, providing valuable insights and fostering stronger brand understanding among key target audiences.
  • Serve as the President of a local chapter of a professional organization, dedicated to providing educational and networking opportunities for women in the fermentation industry, fostering growth and collaboration within the community

Director of Operations

Independent Craft Distributors
07.2018 - 02.2020
  • Created and established the brand image, including logo design, website development, and all marketing materials to drive sales and recognition
  • Secured supplier contracts, negotiating favorable terms for both manufacturers and distributors, fostering strong, long-term partnerships.
  • Developed a sales forecast for over 60 SKUs for accurate production planning, helping suppliers align inventory and production with market demand.
  • Managed daily operations, including order processing, delivery logistics, inventory tracking, and event coordination

Brewers Ball Committee

Cystic Fibrosis Foundation
02.2014 - 12.2018
  • Secured key partnerships with top breweries and restaurants
  • Assisted in event management for around 200 attendees with $86k raised
  • Boosted event engagement by securing premier sponsors and sourcing high-value auction items

Retail Analyst

Retail Foundations
02.2011 - 08.2013

• Developed Excel-based reporting tools for data analysis and research, utilizing pivot tables, power pivot and advanced formulas.
• Created a comprehensive set of metrics derived from raw company data to track and improve sales efficiency, with a focus on key performance indicators (KPIs).
• Conducted in-depth analytics on ROI, margins, new product launches, loss leaders, and catastrophic planning to support strategic business decisions.
• Researched and resolved data integrity issues related to the flow of information into company databases, ensuring accurate and reliable data for analysis.
• Built and maintained strong relationships with clients, resulting in a $25k annual increase in contract add-ons.

Meeting and Event Planner

Carlson Marketing Worldwide
04.2006 - 06.2007
  • Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters. Recommended savings, resulting in a 10% savings per event.
  • Negotiated contracts with vendors and suppliers, securing cost-effective solutions without compromising quality or service levels.
  • Conferred with event staff at event site to coordinate details.

Franchise Marketing Coordinator

Amplifon Corporation
11.2002 - 09.2003
  • Implemented tailored direct marketing programs for a network of 30 franchisees, ensuring alignment with corporate branding and messaging.
  • Acted as a key point of contact for franchisees, providing strategic guidance and marketing support to drive localized campaign success.
  • Worked closely with product development, sales, and creative teams to ensure seamless execution of marketing campaigns and projects.
  • Coordinated project timelines, resource allocation, and deliverables to meet deadlines while maintaining high-quality standards.
  • Tracked and analyzed campaign KPIs, such as lead generation, conversion rates, and customer acquisition costs, to assess effectiveness and identify opportunities for improvement.

Database Marketing Coordinator

Amplifon Corporation
01.2001 - 11.2002
  • Integrated two newly acquired business databases into the existing customer database, collaborating with IT teams to implement data validation protocols and ensure seamless integration, data consistency, and enhanced reliability.
  • Worked with data vendors to purchase demographic data for franchisee territory, as well as rental prospect lists for direct mail and telemarketing campaigns.
  • Conducted profiling, segmentation, and scoring of customer data to support targeted CRM strategies and enhance customer engagement.
  • Performed software testing for IT on new programs, this included stress testing, bug hunting and breakpoint testing.
  • Designed and implemented a Microsoft Access database to automate and streamline workflows, significantly improving productivity and reducing manual errors.

Education

Bachelor of Business Administration -

Middle Tennessee State University
Murfreesboro, TN

Skills

  • Contract negotiation and management
  • Database administration
  • Forecast tracking
  • CRM management
  • Project management and planning
  • Strategic brand management
  • Client relationship management
  • Cross-functional teams

Certification

Certified Cicerone® - 2024

Timeline

Director of Operations

Independent Craft Distributors
07.2018 - 02.2020

Brewers Ball Committee

Cystic Fibrosis Foundation
02.2014 - 12.2018

Operations and Marketing Consultant

Taps and Snaps
03.2012 - Current

Retail Analyst

Retail Foundations
02.2011 - 08.2013

Meeting and Event Planner

Carlson Marketing Worldwide
04.2006 - 06.2007

Franchise Marketing Coordinator

Amplifon Corporation
11.2002 - 09.2003

Database Marketing Coordinator

Amplifon Corporation
01.2001 - 11.2002

Certified Cicerone® - 2024

Bachelor of Business Administration -

Middle Tennessee State University
Wendy Raymond