Wendy Reyes
New York,NY
Summary
Seasoned Head Server with a proven track record at Hoodspitality, adept in high-volume dining and team management. Excelled in enhancing revenue through strategic upselling and fostering a culture of continuous improvement. Certified in Food Protection, with expertise in Toast POS, showcasing a blend of technical proficiency and exceptional service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Server/Server/Bartender
Hoodspitality
02.2022 - Current
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Served crowds of over 50+ people from nearby baseball stadium.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Server
Chart House
02.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Political Science
Baruch College
New York, NY06.2026
Skills
- High volume dining
Food Protection Certified
Toast POS knowledge
Craft Beer Knowledge
- Team management
Cocktail Knowledge
Bilingual
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
Languages
Spanish
Native or Bilingual
Timeline
Head Server/Server/Bartender
Hoodspitality
02.2022 - Current
Server
Chart House
02.2021 - 02.2022
Political Science
Baruch College
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