Wendy Roberts

Work History

Homemaker

Self

03.2002 - Current

Self-motivated, with a strong sense of personal responsibility.
Managed time efficiently in order to balance children's school, extracurricular activities, meal planning, and household maintenance.
Adaptable and proficient in learning new concepts quickly and efficiently.
Attended therapy appointments and learned therapeutic methods for ADHD and autistic children.

Case Manager

Dungarvin-Mendota Heights, MN

02.2024 - 08.2024

Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Developed and implemented comprehensive case management plans to address client needs and goals.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.

Case Manager Intern

Redeemer Services-Saint Paul, MN

01.2022 - 12.2022

Conducted thorough evaluations of client progress, adjusting case plans as needed to maximize success.
Streamlined case management processes by implementing efficient tracking systems for documentation and reporting purposes.
Identified community resources for clients, connecting them with essential services such as housing, healthcare, and employment opportunities.
Developed and maintained strong relationships with clients, enhancing trust and cooperation.
Monitored client progress closely, adjusting care plans for optimal outcomes.

School Social Work Intern

GAP School-Saint Paul, MN

01.2021 - 12.2021

Provided social work services at an alternative high school that primarily served immigrants and refugees
Assisted students with filling out applications for public assistance
Assisted students with finding affordable housing
Collaborated with teachers and administrators to create a supportive and inclusive school environment for all students.
Maintained confidentiality and ethical standards in all interactions with students, families, and colleagues.
Assisted families in accessing community resources such as counseling services, healthcare providers, and financial support programs.
Assisted students with registering for driver's education classes or transferring their driver's license to Minnesota
Provided community resources to students.
Developed strong rapport with students through empathetic listening and open communication, fostering trusting relationships conducive to growth.

Special Education Student Teacher

Birch Lake Elementary School

08.2015 - 12.2018

Developed strong rapport with students by fostering an inclusive classroom culture that valued respect, empathy, and collaboration.
Improved student comprehension through the use of visual aids, hands-on activities, and real-world examples.
Provided one-on-one support to students during class time, ensuring they understood key concepts and stayed engaged in lessons.
Assisted in implementing behavior management strategies to maintain a positive learning environment for all students.
Served as an advocate for students with special needs, ensuring they received appropriate accommodations and support throughout their educational journey.
Taught students across multiple classifications and degrees of special needs.
Taught multiple subjects to students with intellectual or emotional disabilities.

PCA

Arise Home Health Care

07.2002 - 03.2004

Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Maintained clean and safe environment to promote patient safety and comfort.

PCA

REM

08.1999 - 12.2000

Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.

Student Teacher

Marshall Middle School

08.1999 - 12.2000

Worked with classroom teacher to learn about current standards and best practices.
Facilitated small group activities and one-on-one instruction to meet individual student needs.
Cultivated positive relationships with administration, teaching staff, and students.
Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
Developed strong rapport with students by fostering an inclusive classroom culture that valued respect, empathy, and collaboration.
Improved student comprehension through the use of visual aids, hands-on activities, and real-world examples.
Implemented research-based interventions designed specifically for students with learning disabilities, resulting in increased academic success.
Provided one-on-one support to students during class time, ensuring they understood key concepts and stayed engaged in lessons.
Participated in professional development workshops focused on special education best practices and innovative teaching methods.
Assisted in implementing behavior management strategies to maintain a positive learning environment for all students.
Served as an advocate for students with special needs, ensuring they received appropriate accommodations and support throughout their educational journey.

Summary

Overview

Work History

Homemaker

Case Manager

Case Manager Intern

School Social Work Intern

Special Education Student Teacher

PCA

PCA

Student Teacher

Education

No Degree - Special Education

Bachelor of Science - Social Work

Associate of Arts - Special Education

CNA/HHA Certification -

Skills

Groups

Awards

Timeline

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