Wendy Rocha
Wallkill,NY
Summary
Detail-oriented professional with proven organizational and communication skills. Experienced in managing multiple priorities and delivering exceptional customer service. Demonstrated ability to work independently and collaboratively within teams. Committed to contributing a positive attitude and strong work ethic to enhance organizational success.
Overview
3
3
years of professional experience
Work History
Receptionist
Rocking Horse Ranch Resort
06.2025 - Current
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Updated daily log book with information about visitors entering the premises.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Associate Teacher
J.W Ruby Memorial Hospital Child Development Center
01.2023 - 04.2025
- Developed positive relationships with children and their caregivers, creating an environment of trust and respect.
- Structured curriculum that covered age-appropriate topics and promoted academic, social and emotional growth in children.
- Supported individuals learning plans for children with unique needs, ensuring inclusive classroom environments.
- Observed and assessed children's developmental milestones, documenting progress and communicating findings to parents and guardians.
Key Holder
Joe Jeans
11.2022 - 05.2023
- Provided exceptional customer service, ensuring a positive shopping experience for all clientele.
- Managed opening and closing procedure, including cash handling and securing the store.
- Assisted with inventory management, merchandise replenishment, and floor organization to optimize sales.
Education
Master of Arts - Social Work
Marist University
Poughkeepsie, NY05-2027
Certificate - Surgical Technology
MTECH
Morgantown, WV05-2025
Bachelor of Liberal Arts - Communication Disorders and Sociology
SUNY New Paltz
New Paltz, NY05.2022
Skills
- Microsoft Office expertise
- Bilingual communication
- Organizational skills
- Multitasking ability
- Child development
- Curriculum design
- Effective communication
Languages
Spanish
Full Professional
English
Native or Bilingual
Italian
Professional Working
Timeline
Receptionist
Rocking Horse Ranch Resort
06.2025 - Current
Associate Teacher
J.W Ruby Memorial Hospital Child Development Center
01.2023 - 04.2025
Key Holder
Joe Jeans
11.2022 - 05.2023
Bachelor of Liberal Arts - Communication Disorders and Sociology
SUNY New Paltz
Master of Arts - Social Work
Marist University
Certificate - Surgical Technology
MTECH