Summary
Overview
Work History
Education
Skills
Timeline
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WENDY RODRIGUEZ

The Bronx,NY

Summary

To obtain a permanent position where my abilities, professionalism and talent can strengthen for career growth. Being a bilingual (Spanish) female, hardworking and very determined to exceed my limitations as well as to learn new abilities along the way.

Overview

16
16
years of professional experience

Work History

P.F.S Associate

BronxCare Health system
New York
01.2024 - Current
  • Prepare billing according to state, federal, regulatory agency guidelines and hospital policy
  • Review source documents as necessary
  • Utilize multiple billing applications for claims preparation, validation and submission
  • Send inquires to insurers, follow up on claims using reports by billing system
  • Create appropriate allowances and write offs and/or rebilling pended or denied accounts
  • Create itemized billing for Medical Records and/ or Subpoenas requests
  • Post clinical denials for admitted/discharged patients accounts.

Executive Assistant

BronxCare Health System
08.2022 - 01.2024
  • Handle General clerical functions, Assist Practice Administrator in executing tasks related to overall Orthopedic Department delivery of strategic plan and special projects as needed
  • Contribute and Participate in the Performance/Compliance/Risk Management/Safety and Security Policies/Quality Improvement activities
  • Participate in data collection, analysis and performance standards
  • Oversee all event and meeting scheduling, invitations and reminders
  • Review, collect and input data for various reports including Bill Holds and weekly denial reports
  • Verify Satellite Clinic Monthly invoices/ verify patients relating to clinical notes
  • Answer Practice Administrator phone and Emails, fax, copy and distribute file
  • Handle all doctor and department credentials including tracking and follow-up
  • Update and correct attending weekly schedules such as On-Call, PTO, Sick days.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Used advanced software to prepare documents, reports, and presentations.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Filed paperwork and organized computer-based information.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Created and managed office systems to efficiently deal with documentation.
  • Promoted team productivity by keeping supplies organized and well-stocked.

Registrar / Secretary

BronxCare Health System
02.2019 - 07.2022
  • High Volume Outpatient Orthopedic Clinic, overseeing the schedule for more than 15 Active attending’s
  • Heavy inbound and outbound phone switchboard, directing calls to appropriate staff and parties
  • Scheduling outside and in-clinic procedures such as MRI, Cat-Scans, Ultrasound, Radiology procedures, follow up appointments
  • Updating existing patient’s information
  • Create medical records for new patients, while obtaining proper insurance information
  • Verify coverage in RTE.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Developed and implemented registration policies, procedures and timelines for smooth administration processes.
  • Developed comprehensive training materials for new staff members, fostering a competent and knowledgeable workforce within the registrar''s office.
  • Catalogued patient data in clinical databases and registries according to regulatory practices.
  • Performed software updates, upgrades and data backups.

Financial Investigator/Registration

Jamaica Hospital Medical Center
New York
09.2016 - 09.2019
  • Register patients in a timely manner in order to be treated, verifying insurance coverage
  • Verify patient's demographic values and collect proper consent and signatures
  • Work Epic work queues for admission process for L&D, Pediatrics, and Psych Patients
  • Obtaining pre-authorization from insurances for admissions
  • Physically interview patients for Jane and John Doe's identification
  • Navigate and update charts on multiple outpatient queues in a timely manner for billing purposes.
  • Maintained confidentiality throughout all stages of sensitive investigations while adhering to established laws, regulations, and ethical guidelines related to the profession.

Restaurant Manager

Heartland Brewery
New York, New York
06.2011 - 12.2015
  • Hire and train employees, create weekly scheduled, implement disciplinary action
  • Conduct yearly restaurant food and fire safety inspection for four different locations, complete liquor inventory on a daily basis at the beginning and end of shift
  • Answer phones from other managers for assistance, collect daily cash-outs from about 15 employees, Keep Safe tally sheets up to date
  • Correct and allocate cash deposits for multiple locations.

Maitre D'

Hearland Brewery
09.2008 - 10.2010
  • Maintain Front Area Clean, Assist servers with orders during high Volumes
  • Collect payments, take orders for delivery or dine out
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.

Education

Bachelors - Psychology

Monroe College
The Bronx, NY
Current

Billing and Coding Certification -

Monroe College
The Bronx, NY
12.2023

Skills

  • TECHNICAL SKILLS:
  • Software:
  • Epic Production, Allscripts Gateway, Open-Table, POSI Touch, Mac
  • MS Office Programs: Word, Excel, PowerPoint, Outlook, Teams

Timeline

P.F.S Associate

BronxCare Health system
01.2024 - Current

Executive Assistant

BronxCare Health System
08.2022 - 01.2024

Registrar / Secretary

BronxCare Health System
02.2019 - 07.2022

Financial Investigator/Registration

Jamaica Hospital Medical Center
09.2016 - 09.2019

Restaurant Manager

Heartland Brewery
06.2011 - 12.2015

Maitre D'

Hearland Brewery
09.2008 - 10.2010

Bachelors - Psychology

Monroe College

Billing and Coding Certification -

Monroe College

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WENDY RODRIGUEZ