Wendy Root
Del Rio,TX
Summary
Exemplary Volunteer offering telephone etiquette, social media knowledge, and interpersonal skills. Educated individual with desire to assist individuals. Brings outgoing personality and contagious positive nature.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Volunteer
Esperanza 1st Baptist church
Del Rio, TX
03.2022 - Current
- Provided assistance to staff in the daily operations of the organization.
- Attended weekly meetings to discuss progress and future initiatives.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Offered support and assistance to community members.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Helped with prep, set up, and breakdown of community and public events.
- Greeted guests and offered assistance in finding specific departments or personnel.
Transportation Security Officer
ISS action
Del Rio, TX
04.2020 - Current
- Monitored passenger traffic flow at checkpoints to ensure safe and efficient boarding process.
- Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at border patrol facilities and detention centers.
- Provided excellent customer service in a fast-paced environment.
- Communicated effectively with team members while performing duties under pressure.
- Assisted travelers with questions regarding security regulations and procedures.
- Provided instructions to individuals on how to properly place their bags onto conveyor belts for inspection purposes.
- Responded quickly in emergency situations by utilizing appropriate safety protocols.
- Conducted pat-downs, metal detector checks.
- Ensured that all personnel entering restricted areas had proper credentials and authorization.
- Performed security screenings of passengers and their carry-on items to detect prohibited items.
Education
Medical Assistant - Medical Assisting
National Institute of Technology
San Antonio, TX05-2004
Some College (No Degree) - Early Childhood Education
Southwest Texas Junior College
Del Rio, TXSkills
- Teamwork and Collaboration
- Positive Attitude
- Event Planning
- Organized and Efficient
- Filing and Recordkeeping
- Community Service
- Disability Awareness
- Adaptability and Dependability
- Team Collaboration
- Attention to Detail
- Recordkeeping and Confidentiality
- Adaptability
- Professionalism
- Problem-Solving
- Reliability
- Time management abilities
- Analytical Thinking
- Adaptability and Flexibility
- Self Motivation
- Leadership Qualities
- Speak, write and read English and Spanish
- Excellent Organizing skills
- Great customer service
- Food Distribution
- Community Engagement
- Answering Phones
- Event Setup
- CDL Driver's License
Timeline
Volunteer
Esperanza 1st Baptist church
03.2022 - Current
Transportation Security Officer
ISS action
04.2020 - Current
Medical Assistant - Medical Assisting
National Institute of Technology
Some College (No Degree) - Early Childhood Education
Southwest Texas Junior College